8 October 2020 - Two years after winning it for the first time, we’re delighted to announce that UW has been named Which? Utilities Brand of the Year for 2020.
The award recognises 5-star customer service, ease of contact, and overall value for money across the products and services that we offer.
Earlier in the year, we were the only utilities provider to earn Which? Recommended Provider status in more than one category. Both as the top service for mobile phones, and the only broadband provider endorsed by Which?. We’ve been highly rated by Which? in their survey on energy services too. And that includes our competitively priced 100% renewable electricity tariff.
Overall, UW makes it simple and easy for customers to switch all their home services to one company, so they can spend their time on the things that matter to them. And it makes it easier for UW Partners to reach their personal goals, by being able to earn an income in their own time and on their own terms.
Which? is the UK’s leading consumer champion and a well-respected name in the world of business. Its awards are hotly contested and much sought after by everyone in the industry.
Winning the award for Which? Utilities Brand of the Year isn’t just a recognition of one of the services that UW provides – it’s a massive endorsement of everything the company does. And UW is thrilled to have won this award again.
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22 March 2021 - Fantastic recognition at the latest European Contact Centre and Customer Service Awards.
22 February 2021 - UW now hosts 10 years worth of Uswitch Recommended Supplier endorsements, as well as the most recent win – the Which? Utilities Brand of the Year award for 2020.