Utility Warehouse launches new £4.2 million customer referral scheme

New word-of-mouth scheme puts money back into the pockets of its customers when household budgets are being squeezed

< Back to Newsroom
  • Utility Warehouse is putting £4.2 million back into its customers’ pockets through its new referral scheme 

  • Under the scheme, customers can save £50 on their utility bills with each referral they make  

  • UW customers already have access to the cheapest energy bills on the market at £125 below the government Energy Price Guarantee, saving its energy customers more than £30 million across the year

  • The new scheme comes as UW research finds one in ten Brits are considering using refer-a-friend schemes to save and earn money 

30 November 2022 - Utility Warehouse (UW) has today launched a new customer referral scheme putting £4.2 million back into household budgets.

Customers who introduce their friends and family to UW can make crucial savings on their utilities at a time when they need it the most, receiving £50 off their bills with every referral. With no limit on the number of people they can refer, customers could pay for their energy bills by referring multiple customers a month.

New customers who sign up to UW using the referral scheme will receive a bill credit which increases in line with the number of services they take. Those who take two services, such as energy and broadband, will receive £100. And new customers who take three services or more, will receive a bill credit of £200.

The launch comes as UW research reveals that more than one in ten Britons (12%) are considering using refer-a-friend schemes to save and earn money, during these tough times. Some of the most popular word-of-mouth schemes include food delivery services (49%), taxis (42%) and gym memberships (39%).

However, when looking into where they could easily save, one in ten (10%) admit they are unsure if their energy or utility provider has a referral scheme.  

While nearly a quarter (24%) of Brits see referral schemes as a great way for both parties to earn and save money, there are some referrers they trust more than others. 

  • Friends are seen as the most trusted, with 46% saying they would take a referral from them. 

  • Mum comes in second, with a third (32%) choosing her over any other, followed by their siblings (29% sister and 28% brother). 

  • Wary not to trust everyone, however, a third (33%) say there’s always one friend they’d never take a referral from. 

 

Stuart Burnett, Co-CEO of Utility Warehouse, said: “At UW we want to reward our customers and help them save more on their bills at a time when they need it the most. That’s why we’ve launched our new customer referral scheme which can help new customers save up to £200 on their bills. When coupled with our energy savings of £125 when our services are bundled together, customers can now benefit from even bigger reductions on their bills this winter.’

UW’s referral scheme is just one of the many ways the multiservice provider is helping customers save money. UW customers have access to the cheapest energy prices in the market at £125 below the Energy Price Guarantee. This is a total saving of £30 million across the year for its energy customers in the UK. 

For more information about the new scheme, visit our Win-Win page