4 February 2022 - We recognise that some UK families are facing a serious challenge. Rises to wholesale energy costs are affecting energy bills on top of other cost-of-living rises.
You’re in good hands with UW. We’re the only supplier offering customers on variable energy tariffs a guaranteed discount of up to 5%* below the price cap set by the Government. And here are a few other ways we can help families to save a little more each month.
Many people could make small changes to help them save money each month. We’ve pulled together a few simple tips to help you use less energy.
You’ll also find out how to contact independent organisations that can give you impartial advice on being more energy-efficient.
Your energy use won't change just because you’ve got a smart meter. But a smart meter does make it easier to track how much energy you use, and how much it costs you. So you can take steps to use less and save money.
At UW, we offer free smart meter upgrades.
We're the UK’s only genuine multiservice provider. We can offer extra discounts if a customer takes multiple services because it means we can spread our costs. For example, we’ve just one call centre, which is based in the UK.
If you don’t take all your home services with UW, you may be able to save money in other ways. Firstly, on your current supplier’s price for services like mobile and broadband – and then by accessing our multiservice discounts like our cheapest energy tariff, and 10% off landline phone and broadband.
To add additional services, please call our Sales Team on 0333 777 3236.
If you have a credit meter and don’t pay by Direct Debit already, you’re not on our cheapest energy prices. Plus you’re missing out on the other benefits of a Direct Debit, such as automated payments and protection by the Direct Debit guarantee. Best of all, it’s really quick and easy to set one up.
We’ll give you up to £50 off your electricity bill each time someone you recommend takes all of their home services from us. You can find out how it works below.
The legal bit
* 5% discount applies to customers who take our Double Gold bundle (energy, mobile and broadband), with lower discounts applied to our other service bundles. Our Energy Price Guarantee only applies to customers on Direct Debit with a credit meter. Contact us to verify at uw.co.uk/contact-us
4 February 2022 - On 3 February 2022, the Government announced a series of measures to help reduce the impact on customers facing rising energy costs.
4 February 2022 - Following the Government’s announcement to increase the energy price cap, we recognise that some UK families are facing a serious challenge to pay their bills. This is only made more difficult by other cost-of-living price rises.
11 October 2021 - Wholesale energy prices – the prices suppliers pay to buy energy – have risen by about 250% since January. As we have recently seen when this happens it’s usually unwelcome news for customers as it means an increase in their energy bills. Those on Variable tariffs will have recently experienced this.