Contents insurance that protects the things that matter most

Our home contents insurance gives you peace of mind in the face of the unexpected.

When you switch to UW, our Defaqto and Moneyfacts five-star-rated cover can help you with the cost of repairing or replacing your most treasured possessions.

Sign up to become a customer, then add Contents Insurance via My Account, the UW App or by calling 0333 777 0221

https://images.ctfassets.net/0sn9t583vfn4/2zPtvqXdfLFkKnyssSrL0d/2220965db728996850f5998962f5e1ee/UW_Content-Insurance_Webpage-Illustration_0225_1920x1080.png

Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2025) and Moneyfacts (2025).

What is Contents Insurance?

Contents insurance, or contents cover, is a way to help protect your high-value and prized possessions if something goes wrong. It helps you to look after your belongings in the face of:

  • Theft

  • Damage

  • Vandalism

  • Flooding or a fire

Without contents insurance, it can be costly to repair or replace the things you own. From clothes and furniture to electronics, contents cover gives you extra protection for the things that make your home a home.*

*Exclusions apply. Please refer to the Home Insurance policy documents.

What’s included in UW’s Contents Insurance?

Our Contents Insurance covers anything that can be moved from one place to another, unlike Buildings Insurance, which only extends to the structural parts of your property.

Home contents insurance covers:

  • Electronics

  • Kitchenware and white goods

  • Furniture

  • Soft furnishings

  • Clothing

  • Jewellery

  • Items in the garden

With Contents Insurance, all of the above will be insured against damage, loss, and more. So, if disaster does strike, your expensive and sentimental possessions will be covered.*

*Exclusions apply. Please refer to the Home Insurance policy documents.



What’s not included

The following exclusions apply in respect of Contents Insurance:

  • Any loss, damage, or liability caused deliberately

  • Damage caused by wear and tear over time

  • Damage caused before your policy start date

  • Electrically or mechanically powered vehicles

  • Loss or damage caused by pets or domestic animals

Contents Insurance cover limits

We know that not all possessions are equal, which is why we offer different cover limits based on what you want to insure. Here’s a quick breakdown of our cover limits:

Type of Cover

What Does It Cover?

Cover Limit

Contents Insurance

Covering the value of your possessions in the home*.

£80,000

Office Equipment

Replacing any of the furniture, computing and any other equipment that you and your family use for work.

£5,000

Digital Information

If you lose information stored on your computer through a malicious program or an unauthorised source.

£2,000

Alternative Accommodation

For you and your pets, in case you can't live at your home while it's being repaired after an insured event.

£8,000

Loss of food

If you lose food in your freezer due to a change in temperature or contamination from the refrigerant.

£1,000

Theft or malicious acts to contents in outbuildings

Should someone cause damage to the contents inside your shed, we've got you covered.

£3,000

Scroll to view more →

*Exclusions apply. Please refer to the Home Insurance policy documents.

How to tailor your Contents Insurance to suit you

Underinsuring your contents can mean you won’t receive the proper level of protection, should the worst happen. That’s why at UW, we set a generous maximum cover limit of £80,000 to help account for all the things that matter the most.

And to make sure your Contents Insurance policy is right for you, you choose your voluntary excess amount. This gives you control over how much you’ll pay towards a claim.

With our Contents Insurance, your excess is made up of two separate amounts:

  • Voluntary excess – This is the amount you choose to pay towards any claim that you make.

  • Compulsory excess – This is set by us and can’t be changed.

Deciding your voluntary excess can impact the cost of your overall premium: a higher voluntary excess can reduce the cost of your overall Contents Insurance, but you’ll have to contribute more towards each claim.

It’s important to consider what you can afford to contribute should you need to make a claim when deciding your excess amounts.

 Add extra protection

If you want to boost your Contents Insurance cover, we also offer a range of optional add-ons:

https://images.ctfassets.net/0sn9t583vfn4/70HYSMktHuz0OpKiTgprwc/3c8d532bd52e3135689f7c8f9c14d2ca/Safety.svg

Personal possessions

While our contents insurance covers belongings kept at your address, this protects certain items when you take them outside your home.

https://images.ctfassets.net/0sn9t583vfn4/awYtUUNIibpf6OYIuC0qi/a3602556da27ea53e37a7bdcc4817673/Bicycle.svg

Pedal cycles (outside the home)

Our contents insurance will protect your bicycle when stored at your address, but this add-on gives extra cover for when you hit the road.

https://images.ctfassets.net/0sn9t583vfn4/5v1PCLfsJun2ryYxQLQDmo/43176bda7770716e2dce0234ee9848bf/House.svg

Home emergency


Emergencies can be unexpected and have a devastating impact. We can cover various home emergencies relating to plumbing, electrics, water supply, drainage, central heating, gas supply, lost keys, roofing and pests.*

https://images.ctfassets.net/0sn9t583vfn4/2dfN0Fxp3evTUcPO4eIehQ/2c0a42f01f753582273376adc3d4a989/Add_on_1.svg

Legal expenses


Legal fees are often overlooked but can put you seriously out of pocket. Our add-on includes various legal expenses, including personal injury, consumer disputes, home rights, taxation, employment, and more.

*Home emergency add-on cannot be taken alongside UW Boiler & Home Cover

Which cover is right for you?

Whether you’re renting a house or purchasing your first home, we’ve broken down our insurance options to suit everyone:

https://images.ctfassets.net/0sn9t583vfn4/25FAOW7bkTzt2igG8M0xtv/b7c5752fd1d82b826037b4620bdbd923/Camera.svg

Contents Insurance

Contents insurance protects the belongings inside your home that aren’t part of the fixed structure. You’ll get cover against theft, weather damage, vandalism, and more. It’s ideal for renters who don’t own the property that they live in but still want to protect their treasured possessions.

https://images.ctfassets.net/0sn9t583vfn4/5Aaubixr97fBNsZN9qMsgg/b6d5ed3eb9ac27127fa497d001b0fee4/Flat.svg

Buildings Insurance

Buildings insurance covers the structure of your home, for example, the roof, the doors, and any extensions – essentially anything that’s permanently fixed and can’t be moved. Renters won’t need to worry about building insurance, but landlords and homeowners will need to consider it if they want to protect their property.

https://images.ctfassets.net/0sn9t583vfn4/5h0p1eSHQpcIJnUZWtERue/61f7ba96b900e2912d6746817c236f3e/Home_Insurance__2_.svg

Home Insurance

Our Buildings Insurance, Contents Insurance or combined comprehensive Home Insurance policy including both building and contents cover in a single policy. This means you’ll be protected against loss, damage, or theft to the structure of your home and your possessions inside.

How to get Contents Insurance with UW

Our contents insurance is exclusive to UW customers. Whether you want to switch or add to your bundle, we’ve made getting a cover simple.

https://images.ctfassets.net/0sn9t583vfn4/6CwKpJZzTzoX8Yej0y4bR8/bfde9f590a53a0a69ae9a51e00e937d3/Newtouw.png

New to UW?

Switch to UW and start enjoying our fantastic savings right away.

https://images.ctfassets.net/0sn9t583vfn4/2eaiZLpWNaaHdq1TKEsL7K/da86b0d5d3490a82619bba7c341f8b46/alreadyaUWcustomer.png

Already a UW customer?

Log into your online account to get a quote.

Why choose UW

https://images.ctfassets.net/0sn9t583vfn4/5giSnfbvpdquoyS9mNj9nw/0492e8d93ce501bec02423b0b64f47ad/ck7dn1tyl3sl40j6k1o4m1z03-1.svg

We do all the legwork

We work with our panel of insurers who compete on price to provide the same great UW cover for your policy.

https://images.ctfassets.net/0sn9t583vfn4/5JUVh5QmcTzY7Y8DZViT2y/1e8835499a0cb78bd4cdea97f22f8fff/ck7dn2agq3slx0k4r9jmgdj5a-2.svg

Our best price year-on-year

When your contents insurance is up for renewal, we’ll ask our panel to bid again and provide you with the lowest price for the exact same cover. So you’ll automatically get the cheapest price from our panel every year.

https://images.ctfassets.net/0sn9t583vfn4/6LQ9wGoJFgWEND2oGfHaIY/e86bffd086e8dd883f4bb8ba7a1929c4/ck7dn2klg3smv0k82j8einsbi-3.svg

Five-star-rated cover

Our comprehensive cover has been five-star-rated by independent insurance experts, Defaqto and Moneyfacts.

Insurance Guides

https://images.ctfassets.net/0sn9t583vfn4/5bxyd510fTg3r06UV6wPlc/0d059c3cd70f67e204af4dba8e149158/Deal_02.svg

Making a claim, what you need to know

Insurance is something we don’t want you to think about. We offer a brilliant home insurance service and we want you to know that should the worst happen.

https://images.ctfassets.net/0sn9t583vfn4/3yNLsbXWj8pnWp7BjZAGhr/74e47d5f2c3bd087f3ad5ccb2ab3c1d0/family_gardening_RGB_circle_forPurple.png

Get peace of mind with five-star-rated* Home Insurance

Protect the things that matter most when the unexpected happens. Our Defaqto and Moneyfacts five-star-rated Home Insurance safeguards your property.

https://images.ctfassets.net/0sn9t583vfn4/3DRKXBKNiwuKzWzLpoK1Y4/c99dd6ab4b5c705a6f3dd72f55eec0c0/couple_dog_2_RGB_circle_forWhite.png

Boiler & Home Cover to keep your home running smoothly

We're there to help take the hassle out of looking after your property. From your boiler and electronics to plumbing and drainage.

https://images.ctfassets.net/0sn9t583vfn4/2zPtvqXdfLFkKnyssSrL0d/2220965db728996850f5998962f5e1ee/UW_Content-Insurance_Webpage-Illustration_0225_1920x1080.png

Contents insurance that protects the things that matter most

Our home contents insurance gives you peace of mind in the face of the unexpected. Content cover can help you with the cost of repairing or replacing.

Who is eligible for UW’s Contents Insurance?

UW Contents Insurance (house insurance) is only available to our existing customers with an established Direct Debit set up. It’s another perk of being a UW customer.

Switch your energy, broadband, or mobile supplier to UW, and you can benefit from our five-star rated cover options. Sign up and start saving today.

How does contents insurance work?

UW contents insurance provides financial support if your personal possessions, furniture, or highly-prized belongings are lost, damaged, or stolen. 

You’ll receive up to £80,000 of cover for the items you keep at home and anything specifically outlined in your policy. 

If disaster strikes, you can make a claim to get help with the financial cost of repairing or replacing any items covered by your insurance. 

Find out more about how you can make an insurance claim here.

Does contents insurance cover my mobile phone?

Yes, UW contents insurance extends to the policyholder’s personal possessions, which includes mobile phones.

This means we’ll provide financial cover if your mobile phone is lost, stolen, or damaged.

Do you need Contents Insurance when renting?

Contents Insurance gives you extra peace of mind and financial protection should the worst happen. Contents Insurance is suitable for those wishing to protect their possessions if they're stolen, lost or damaged.

Building insurance is usually your landlord or property owner’s responsibility to purchase.

footer-img-logo

© Utility Warehouse Limited 2025. Registered in England. Company number: 04594421
Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority

Submit a meter reading

Click here to submit a reading. You can find a guide to taking readings here (or if you have a smart meter, here).