Buy peace of mind with 5-star Home Insurance

Switch to UW and save over £122* a year on your home insurance policy

The legal bit

*On average, customers who switched to our Home Insurance between 01/01/23 and 31/07/23 and gave us information on their insurance renewal dates saved £122, including Home Emergency & Legal expenses, compared with the renewal quote from their current provider.

Home Insurance

Our Defaqto 5-star rated cover looks after all the comforts you call home. Our Buildings and Contents Insurance is there to protect your home from weather, fire, theft or other damage.

Ensuring you won’t be faced with a huge bill to repair or replace what matters most if bad luck strikes.

What does Home Insurance cover?

Type of Cover
What does it cover?
Cover Limit
Buildings Insurance
Covers the main structure of your home if you need to rebuild or repair it after a fire, flood or theft.
£1,000,000
Contents Insurance
Covering the value of all your possessions in the home.
£80,000
Trace and access
Replacing any parts of the building that were removed to help get to escaping water.
£10,000
Alternative accommodation
For you and your pets, in case you can't live at your home while it's being repaired after an insured event.
£53,000
Lock replacement
Cover to replace your locks should you lose your keys.
£1,000
Office equipment
Replacing any of the furniture, computers or other equipment that you and your family use for work.
£5,000
Digital information
If you lose information stored on your computer through a malicious program or an unauthorised source.
£2,000
Students insurance
Protecting your full time students' possessions while they're away pursuing further education at the UK educational institution of their choice.
£2,500

The legal bit

*Customers who purchased home insurance from UW between January 01 2023 and July 31 2023 saved an average of 32% vs their previous premium price with another insurer.

Contents Insurance

Protecting your home isn’t only about the bricks and mortar, but also making sure you can repair and replace the valuable treasures inside. Our contents insurance looks after the items which move you and that move with you.

What does Contents Insurance cover?

Type of Cover
What does it cover?
Cover Limit
Contents Insurance
Covering the value of all your possessions in the home.
£80,000
Office Equipment
Replacing any of the furniture, computing and any other equipment that you and your family use for work.
£5,000
Digital Information
If you lose information stored on your computer through a malicious program or an unauthorised source.
£2,000
Alternative Accommodation
For you and your pets, in case you can't live at your home while it's being repaired after an insured event.
£8,000
Loss of food
If you lose food in your freezer due to a change in temperature or contamination from the refrigerant.
£1,000
Theft or malicious acts to contents in outbuildings
Should someone cause damage to the contents inside your shed, we've got you covered.
£3,000

How to
get cover

Our Defaqto and Moneyfacts 5-star rated Home Insurance cover is exclusive to UW customers, but switching is easy. 

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New to UW?

You can join us in a few clicks and start enjoying our fantastic savings right away.

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Already a UW customer?

Just log into your online account to get a quote.

Say “Goodbye” to evenings spent shopping around for insurance

We do all the legwork

We work with a panel of insurers who compete on price to provide the same great UW cover for your policy. 

Best price year-on-year

At your Home Insurance renewal, we’ll ask our panel to bid again and provide you with the lowest price for the exact same cover. So you’ll always get Defaqto 5-star rated cover at the cheapest price from our panel year after year.

Insurance for UW

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Latest Insurance news

Latest news icon support 02

Latest news icon support 02

Utility Warehouse launches SignVideo to help deaf customers

17 June 2021 -At the beginning of June, Utility Warehouse launched a brand new service via SignVideo to help improve accessibility for our deaf customers. The service allows customers who wish to interact with our customer service team via a dedicated sign language service.

Latest news icon woodland

Latest news icon woodland

The latest update from the UW Foundation

24 May 2021 - Just over a year ago, Utility Warehouse (UW) launched the UW Foundation, the charitable arm of the business. As a business, we have always been conscientious about our responsibility to the community around us and the world we live in.

Latest news icon award 01

Latest news icon award 01

UW awarded two 5-star ratings by Moneyfacts

4 January 2021 - We’re kicking off 2021 with some exciting news! Our home insurance has been awarded two 5-star ratings by Moneyfacts.

FAQs & documents

Who is eligible for UW Home Insurance?

UW Home insurance or House Insurance is only available to our existing customers who have an established direct debit set up. It’s another perk of being a UW customer.

What do your home insurance policies cover?

UW provides a choice between either buildings, contents or comprehensive combined insurance to safeguard your home and belongs. So if you’re a homeowner or a renter we can provide the cover you need.

Learn more about types of home insurance cover

What exactly is this ‘panel of insurers’?

We work with a panel of top-notch insurers to provide our customers with the same great UW Home Insurance cover every year. When you get a quote, as well as at renewal, each of our insurers will provide a price based on your circumstances and we select the best. Meaning that we shop around so you don’t have to! 

Will I get the same cover at home insurance renewal?

Yes - because UW have written the policy wording (not the insurer) your cover levels and limits stay the same. 

So, unless you’ve specifically requested any changes to your policy, we’ll get you a quote for the exact same level of cover as the previous year. If anything changes we’ll notify you in writing.

Does the price go up after one year?

We don’t hook you in with a cheap deal the first year only to raise it at renewal. We give you the best price for home insurance from our panel of insurers every year. Meaning you get a competitive rate at the start as well as every year you’re insured with us.

Will my policy be on my UW bill?

Yes! As part of our one bill promise your Home Insurance payments will be added to your monthly bill. And unlike some insurers we don’t charge any additional fees (like interest) for spreading the cost over the course of the year. Easy.

How can I pay for my insurance?

To make things easy we’ll just add your insurance premium to your monthly UW bill. Unlike other insurers we don’t charge you a fee or interest to pay monthly. Meaning you can spread the cost of your cover without any penalties.

Who are Defaqto and Moneyfacts?

We think our insurance is the best, but you don’t have to take our word for it. Defaqto and Moneyfacts are two, independent financial information businesses who provide expert consumer advice. 

They rank financial products and services to make it easier for consumers to distinguish between the quality and level of cover they will receive, and they both have given UW Home Insurance 5 stars. Their highest possible rating.

Why has my underwriting insurer changed?

We work with a panel of insurers who all provide the same great UW Home Insurance cover. Every year we ask them to provide their best price for your cover and select the insurer who comes in lowest. Meaning you get the same great cover, year after year, and always with a competitive price.

How do I make a claim?

As we work with a panel of insurers your first port of call is to refer to Page 1 of your Policy Schedule. There you will find the number to call to get started with your claim.


Get help to understand how to make a insurance claim

Important documents