Which? Recommended Provider for Broadband

Get the best broadband deals from a name you can trust. Prices start from just £26, saving an average of £146 per year, with no more mid-contract price rises ever again.

Plus, as an existing UW customer, you’ll save even more on your energy bills when you add broadband to your bundle today.

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Most existing broadband and mobile providers will increase their prices by CPI, plus 3.9% (except TalkTalk, 3.7%), paving the way for price increases of around 6.4% (or 6.2% for TalkTalk customers). The CPI inflationary rise does not apply to some more recent contracts from these providers which may include an annual pounds-and-pence increase stated at the time of purchase in customers’ contracts. Some providers may have no price rises at all. Check your contract to see if you are affected by price rises.

Switching to a UW broadband after your initial contract with your current supplier has ended could save you £146 a year. This calculation is based on the average 12-month out of contract cost calculated in January 2025 of Talk Talk, EE, BT, Sky, and Vodafone (£458), compared to the average cost of UW’s Ultra tariff at £312 (£26 a month). Correct as of 31 January 2025.

£20 energy discount applies to customers switching energy plus 1 other eligible Bundle Services. See our Residential Products and Services terms for details and eligibility. Higher discounts are applied to customers taking energy plus two other services. Variable energy tariff only. Paying by Direct Debit.

Superfast broadband packages you can rely on

Ranked in the top three in the Which? annual broadband provider survey with no mid-contract price rises or connection fees guaranteed on all packages. Plus, a free UW Wi-Fi Hub and multi service discounts available to all.

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Ultra & Ultra Plus

35-63Mbps average download speeds

Bigger households or multiple devices


From £26

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Full Fibre 100

100Mbps average download speed

Working, gaming and streaming in HD

£28

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Full Fibre 500

500Mbps average download speed

Buffer-free 4K streaming and stress-free working

£35

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Full Fibre 900

944Mbps average download speed

Perfect for the busiest households and latency-free gaming

£40

Unlock new tariffs and extra savings on your energy

Take out two services with UW and unlock our great value UW Fixed tariff at just £1,785.

Add one more service, and you'll pay even less with our UW Fixed Saver at just £1,699, which is £150 cheaper than the April price cap. Or if you don't want to fix, save up to £50 a year off your variable energy bill.

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April’s price cap is confirmed at £1,849 based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

UW Fixed Saver 43 is priced at £1,699 for a dual fuel customer, based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

UW Fixed 43 is priced at £1,785 for a dual fuel customer, based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

£50 discount applies to customers switching energy plus 2 or 3 other eligible Bundle Services. See our Residential Products and Services terms for details and eligibility. Lower discounts applied to customers taking energy, or energy plus 1 other service. Variable energy tariff only. Paying by Direct Debit.

Why choose UW?

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No connection fees or price hikes

We promise no hidden fees or mid-contract price rises, plus 30 days to change your mind.

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Rated by experts

We’ve been rated as a Which? Recommended Provider for Broadband 2025.

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Reliable, superfast speeds

Our Full Fibre deals provide faster speeds and fewer dropouts across multiple devices in your home.

30 days to change your mind: Available when a new customer switches at least two of their services on the same date: energy, broadband and mobile. Any equipment must be returned and services used must be paid for before cancelling. Terms apply.

Save over £100 a year on top-rated broadband

Our Ultra package is just £26 a month, which could save you over £100 a year. Plus, we won’t put up your prices mid-contract like other major providers.

UW

Talk Talk

EE

BT

Sky

Price

£26

£26

£38.99

£38.99

£33.50

Average Download Speed

36 Mbps

36-37 Mbps

36 Mbps

36-36 Mbps

36-37 Mbps

Contract Length

18 months

24 months

24 months

24 months

18 months

Scroll to view more →

Example shows monthly pricing for new UW customers taking broadband. Compared against the closest equivalent introductory tariff. Prices correct as of 01.04.24

Full coverage throughout your home

All our broadband packages now come with our UW Wi-Fi Hub free of charge which been awarded Which? Best Buy status two years running – perfect for supporting a high-speed internet connection.

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Switching made simple

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Choose your package

Browse our range of broadband packages and choose what’s right for you here.

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We'll handle the heavy lifting

You might not even need to contact your old provider to cancel with them. Find out more.

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You’re all set

Enjoy reliable and powerful full-fibre broadband you can compare to your existing connection.

Strong signal in every room

Poor Wi-Fi coverage can now become a thing of the past with UW’s Whole Home Wi-Fi. Thanks to our partnership with Amazon, you can add 2 of their eero devices for just £5 a month to blanket your entire home in fast, reliable Wi-Fi.

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Reviews:   60,755   •   Excellent

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We have been with Utility Warehouse for nearly 15 years for our gas, electricity, ...

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Julia

Brilliant support from the back up service with help with our Broadband problem.

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Kevin Woodthorpe

I've been with UW now for two years or so and I am very pleased with my monthly bills. ...

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Angelo

I have been a UW customer for a year , the price change was welcomed. I have saved ...

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Mr Whycke-andre Spence

We have been with utility warehouse for quite a few years now and have been very happy ...

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Allison Carter

Works seamlessly for me, broadband, electricity, home insurance, mobile phone all in ...

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MR ANTHONY BROADGATE

I started my Energy, Phone and Broadband, Mobile with UW. As their service was so ...

By 

Peter Harvey

Excellent all round. Have Electricity,Gas.Home Insurance,Mobile and Broadband. ...

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Mr Brian Forsyth

The reason I'm giving it five stars is I am now saving £54 a month by bundling, My ...

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New customer

Utility Warehouse has taken over looking after Gas Electricity, Mobile phone, House ...

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John Lowther

Great service when I switched mobile and broadband

By 

Marie Dewhurst

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How do I switch my broadband?

Switching couldn't be easier. We'll handle the entire process and it only takes about 14 days. You'll keep your existing telephone number, and if you don’t have a telephone line we can install one for you. Start your switch today.

Do you have to cancel broadband when switching?

No, leave this with us and we'll let them know you're switching. However, if you're currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service. Start your switch today.

What can affect my broadband speed?

The speed available on your line can be affected by:

  • How far your property is from the telephone exchange or street cabinet.

  • The quality of your telephone line and internal wiring.

The actual speed you receive can be affected by:

  • The processing power of your PC / devices.

  • How many people are sharing your broadband connection.

  • Whether you use a wireless or cable connection between your router and PC, laptop or other connected devices.

  • If using a wireless connection; where you keep your router.

  • The speed of websites that you visit.

  • If you connect at peak times, such as evenings, weekends or major sporting events.

  • Network capacity.

Can I keep my own router?

Yes, you can. But you'll need to make sure your router isn't locked by your previous provider. When you sign up to us, we'll send you your username and password, so you connect your own router.

With our superfast fibre-optic Ultra Broadband options, your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it's not, it won't work with our broadband service.

If you need a router, we can send you one too. Start your switch today.

Where can I find tariff information?

Information on our tariffs and charges can be found here

How do I setup my Wi-Fi Hub with eero?

Simply follow the five steps here.

How can I stay safe online?

For some simple tips to help you stay safe and secure when you're using websites and apps, plus how to detect an SMS scam, head here.

Who are Utility Warehouse Partners?

UW Partners work as licensed distributors of UW’s services. They're formally registered with the company, and introduce new people to Utility Warehouse, explain their services, and help them sign up.

How to switch broadband provider?

Switching couldn't be easier. We'll handle the entire process, which will only take about 14 days. You'll keep your existing telephone number, and if you don’t have a telephone line we can install one for you. Start your switch today.

What is a good broadband speed?

A good broadband speed depends on how many devices your household is using and the level of your usage. At UW, we offer a range of broadband packages that suit the different needs of our customers.

  • Ultra: 35Mbps — This is the recommended speed for streaming HD videos, casual gaming, or small home office use. This should support a few devices connected simultaneously without significant slowdown.

  • Ultra Plus: 63Mbps — At 63Mbps, you will experience smoother video calls and can use more devices in your home without impacting your performance. 

  • Full Fibre 100: 100Mbps — If your household frequently streams in 4K, engages in competitive online gaming, or has multiple devices heavily using the internet at the same time, speeds of 100 Mbps will keep up with your broadband usage.

  • Full Fibre 500: 500Mbps — With 500Mbps, you can confidently run many devices at a heavy usage, or for professional needs like home-based servers or intensive online operations.

  • Full Fibre 900: 944Mbps — 944Mbps is perfect for the busiest households. You can stream 4K on multiple devices at the same time, with no slow downs.

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