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FAQs

Hi Sharon,

Thank you for your kind words! We're thrilled to hear about your positive experience with us. We strive to provide exceptional service and competitive rates, and we're delighted that you've found that to be the case. 

Thanks and take care,

Nin

i’ve just joined UW and the experience so far has been exceptional. i’ve had no problems with them and my energy has been priced lower than my last energy company. they are fantastic people. very highly recommended.

excellent and highly recommended 

Hi Nicole,

We are thrilled to hear about your positive experience with Helen. It's wonderful to know that she was able to provide you with the support and assistance you needed. We appreciate you taking the time to share your feedback.

Thanks and take care,

Nin

I spoke to Helen from utility warehouse and she was so helpful and kind and managed to sort everything out that I needed to sort. Brilliant service and lovely lady 

I spoke to Helen from utility warehouse…

Hello,

Thank you for your kind review and for sharing your experience. We appreciate your continued business and are glad to hear that you have found value in our services. We understand that finding the best value for your needs is important, and we strive to offer competitive pricing.

Thanks and take care,

Nin

It’s been great I’ve kept some services with you it’s just the electric was cheaper for charging son in laws car with another provider 

It’s been great I’ve kept some services…

Hi Kimberley,

Thank you for your positive feedback! We're glad to hear you're enjoying the savings on your bills and using the cashback card.

Take care,
Lauren

Saving money on our utility bills and cash back is a great feature too.

Saving money on bills

Hello Rosemary,

We appreciate your kind words and are thrilled to hear about your positive experience with Sonia. It's wonderful to know that she has been so helpful and supportive throughout your journey. We strive to provide exceptional customer care, and it's heartwarming to hear that Sonia embodies this commitment. 

Thanks and take care,

Nin

Sonia Lambert is very very professional and she has the best customer care experience.  Since day one when l decided to join the UW family she was there for me 24/7  to help me get what l wanted. I am proud to say l am a happy customer through Sonia Lambert.  She is an asset to your organisation.

Sonia Lambert is very professional  and hardworking

Hello Stephanie,

Thank you for this 5-star review. We're glad you found our service both affordable and helpful.

Thanks and take care,

Nin

Cheap and good customer service

Hi John,

Thank you for your feedback! We're so glad to hear that the billing process has been easy and clear for you. 

Take care,
Lauren

Happy with the way billing is made easy for the user. All costs for the month in one place and simple to understand. As yet no problems with over estimated usage as I ALWAYS send in my readings on the last day of the month, essential to avoid hassle.

Billing made easy

Hi Claudia,

We appreciate your kind words and are glad you found our service helpful.

Thanks and take care,

Nin

Very helpful ..good understanding

Hi Ayotunde,

Thank you so much for the wonderful feedback! We're thrilled to hear that you've had such a positive experience with our customer service teams.

Take care,
Lauren

Phenomenal company with great customer service

Phenomenal company with great customer…

Hi Idowu,

Thank you for your feedback! We're happy to hear you found the switching process quick and easy. We appreciate you highlighting our competitive pricing.

Thanks and take care,

Nin

Quick and easy to switch. Great price too

Quick and easy to switch

Hi Livigal,

Thank you for your kind words! We’re so glad to hear that you’ve had a supportive experience with us. If you ever need anything else, don’t hesitate to reach out. We’re here to help!

Take care,
Lauren

They are very supportive  and good customer service 

Hi,

Thank you for sharing your positive experience! We're thrilled to hear you're saving money and enjoying the convenience of having all your services in one bill. 

Take care,
Lauren

If highly recommended  utility warehouse for their award winning,  home services.

Now arguably  not everyone wants all the services  offered but, if you do you seriously  save loads of money. Time and the convenience  of having 1 bill.

I've also taken the fabulous  cash back card
Where you've got 3% on aldi 5% primark 5% argos 5% halfords  to name a few so when you spend you'll earn upto 10% cashback  paid straight off your bill which is fantastic.

I currently  pay £188  for energy,  full fibre broadband,  and a completely  unlimited  sim card (not including my cashback) 


Lastly you need to be signed up under a partner,  as likewise most companies  deal with high volume of calls, and having a partner involved completely  takes the stress and time off your hands as they've got a separate  number to get through and arguably  they sort thr issues out much faster.


If your looking for a partner to help you out 
Then look no further I can assist.
(verified partner , utility warehouse) 