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Hello, we’re Utility Warehouse
We help people take the faff out of their home services by putting everything on a single, great value monthly bill – including energy, broadband, mobile and insurance.
We're trusted by over a million customers and fully regulated by Ofgem, Ofcom, and the Financial Conduct Authority.
And not to toot our own horn, but we’re award-winning, too.
How we help people save time and money
Our unique multiservice offering lets customers pick the services they want and add them to their account, with just one password to remember.
The more services they take, the more they can save. In fact, they can save hundreds of pounds* if they switch to us.
We’ve been around for 30 years, and we’re super proud of our award-winning services (including our customer service – they’re a lovely bunch) and amazing offers.
Learn more about how our pricing model works.
The numbers speak for themselves
Don’t just take it from us – check out how we’ve been doing:
1,400,000+ customers | 3,803,000+ home services provided | £30 million+ worth of savings delivered to customers since 2021. |
2,500+ employees | 77,000+ Partners earning a second income | One of the UK’s top 10 largest energy suppliers |
Our history
We literally started out as a chat over a couple of pints.
Our parent company, Telecom Plus, was founded in 1996 and operated from a pub in Henley-on-Thames. But our ambitions didn’t keep us small for long – our business grew fast, and was soon listed on the London Stock Exchange and added to the FTSE 250 Index.
Telecom Plus’s flagship product was the Smart Box: a device that plugged into phone sockets to route calls to networks. Spotting an opportunity to provide a wider range of solutions to homes across the UK, Utility Warehouse was founded in Colindale, North London, in 2002 to bring affordable energy, broadband, and telephone services to customers.
Since then, we’ve launched the UW Foundation, which strives to make positive changes for the environment and local communities. And in March 2024, we reached our milestone target of helping more than one million customers save time and money on their home utility bills.
Two million, here we come!
Our mission
Put simply: we want to help people stop wasting time and money.
Our unique multiservice model takes away the hassle of our customers having bills and accounts for each individual utility. Instead, we’ve replaced them with one easy-to-understand bill that means our customers can spend their time on less boring things than bills.
For us, saving money isn’t just about bundling to get the cheapest deal. It’s also about bringing together a nation of self-starters who can run their own business and reach the goals that matter to them, all while helping their friends, family and communities save time and money with us, too. That’s why we’re committed to empowering our Partners to grow and succeed.
Our community of self-employed Partners are registered with us as licensed distributors of our services, giving them a way to make money when they refer new customers to switch to us. Our Partners receive a commission for every new customer sign-up, benefit from dedicated training and ongoing support, and have access to major head office-supported events every year.
How we’re giving back
UW Foundation
The UW Foundation’s primary aim is to have a positive impact on the environment and disadvantaged groups. Through the UWF we contribute to charitable initiatives and encourage our employees and Partners to give back through volunteering and charity fundraising, which can be matched by the UWF. We also support the planting of a new tree in the UK for every new UW customer, taking three or more core services and when a UW employee reaches their fifth anniversary with us.
Smart Ways to Save with UW
The UW Cashback Card
Our customers can earn up to 10% cashback on everyday spending at our retail partners, with the money going towards their monthly UW bill. Over 430,000 Cashback Card holders have saved an average of £440 a year.
Our Price Pledge
In 2024, we launched our Price Pledge commitment. It’s a money-saving promise to our new customers who switch three or more services and sign up for our Cashback Card. If you don’t save by switching in your first year with us, we’ll pay you double the difference, and you can leave without exit fees. T&Cs apply.
A word from our CEO
"We have built a unique business, helping households by putting all their household bills - energy, mobile, broadband, insurance - in one easy to manage bill, saving them time and money. Over the last 30 years we have built a network of nearly 80,000 Partners who introduce this multiservice offering to new customers, typically their friends, family and members of their local community. These multiservice customers stay with us for longer and benefit most from our business model. This model has now delivered five consecutive years of record results and more than 1.4 million customers.
‘"Our goal, over the next five years, is to more than double our multiservice customer base to over 1 million customers by FY31, showing up for even more consumers across the country."
- Stuart Burnett
Customers say
Big shout to Ian Marshall!!
Helpful and available
Great service and savings
Bite back at wasted energy! The simple tricks to slay energy vampires
26th October 2026: New research from Utility Warehouse reveals more than half of Brits don’t know their everyday appliances could be secretly draining energy on standby
David Walter, Chief Commercial Officer at Utility Warehouse, shares expert advice on how to spot hidden energy use without sacrificing convenience
Chancellor of Your Own Home: Brits think about household budgets every single day
12th October 2026: New research reveals that while all eyes will be on Westminster for the Government's Autumn Budget, the vast majority of Brits spend time thinking about their own household budgets on a daily basis.
In fact, Utility Warehouse research found that managing a household budget has become a full-time job—tying up time, energy, and mental load as people juggle bank balances, fluctuating utility bills, subscriptions, and daily expenses across multiple accounts and apps.
Utility Warehouse launches the UK’s best Unlimited 5G SIM-only mobile deal and generous welcome bonus
14th September 2026: Utility Warehouse has revealed two new mobile tariffs, some of the cheapest on the market, to help people simplify and save on their utilities. Plus, it boosted its new customer welcome bonus of up to £250 Cashback Card credit.
FAQs
UW is a multi-award-winning home services provider servicing over 1,000,000 customers across the UK (and counting). But don’t just take our word for it. See our latest awards here.
UW is the UK’s only genuine multiservice provider. We provide your energy, broadband, mobile, landline and home insurance in one. So you can stop thinking about bills, passwords and price comparisons, and get on with the important things in life.
UW saves customers money by bundling multiple home services together into one monthly bill. And the more services you take, the more you'll save. We even offer you the UK’s most generous Cashback Card to earn money off your bill while you do your everyday shopping. Check out our pricing page to learn more about how our bundles work and how much you could save.