Cookies policy

About the cookies we use

This section explains the types of cookies we use and their purpose.

Strictly necessary cookies:

Essential cookies are necessary for our website to function. These cookies do a range of things for example they:

• remember the information you input when you change pages in a single web browser session;

• track what services you have ordered and any options you may have chosen;

• make our sign-up process, and all tariffs associated with it, work properly;

• identify you as being logged in to your online account; and

• make sure you connect to the right service on our website when we make any changes to the way the website works.

Our website won’t work properly without essential cookies, so you can’t turn these off. 

Functional cookies:

We use functional cookies that allow us to remember some of the selections you’ve made before and to provide enhanced functionality.  These cookies also help us to:

• remember your previous search settings and selections;

• show content that is useful to you; and

• remember if you’ve opted out or declined previously asked questions e.g. notifications etc.
  

If you disable these cookies, you'll still be able to use our website, but you'll find there'll be some information shown which isn't relevant to you. You may also need to re-submit certain information, as well as repeat actions that you may have previously declined, e.g. view notifications that are not relevant to you etc.

To opt out of functional cookies, please click "Cookie Settings" in the footer of this page.

Performance cookies:
These cookies give us an overall picture of how our website is performing. We use this information to help improve our website and your browsing experience.

These cookies collect information in an anonymous form, including:

• the number of visitors to our website;

• the site visitors come from;

• the pages they visited;

• if they encountered any errors; and

• how visitors use the website
  

To opt out of functional cookies, please click "Cookie Settings" in the footer of this page.

Advertising cookies:

These cookies collect information about your browsing habits to show you advertisements relevant to your interests, including remarketing on external websites, which is based on the products and services you’ve viewed.

If you disable these cookies, any advertising you see on other websites won't be because of your visit to our website. You may still see generic adverts from us on other websites though.

To opt out of functional cookies, please click "Cookie Settings" in the footer of this page.

Managing cookies

If you'd prefer we didn't use cookies when you visit our site, or you'd like to delete any existing cookies, you can - at any time. You may find parts of our website may not work or load slower though.

To manage cookies please click “cookie settings” in the footer of our website.

In addition, most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://www.aboutcookies.org.uk

Please remember: you may not be able to use parts of our website correctly if you disable cookies, as some functions and features need cookies to work. Also, turning off cookies is not permanent – some may need to be disabled again from time to time. You can change your settings on your browser at any time to re-enable cookies to make sure you can use our website properly.

For more information about how we use your personal data, please see our Privacy Notice.