How UW pricing works

Who says you can’t have it all? We offer energy, broadband, mobile, and insurance

Choose the perfect bundle for your household. The more services you take, the more you can save.

UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn't save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 - 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we'll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.

Save over £300: We’ve compared our most popular services with the average price of our main competitors' equivalent services. By ‘main competitors' we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services - energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit.

Energy: £50 discount applies to customers switching energy plus 2 or 3 other eligible Bundle Services. Lower discounts applied to customers taking energy, or energy plus 1 other Bundle Service. Variable energy tariff only. Paying by Direct Debit. See our "Residential Products and Services" terms for details and eligibility.

Broadband: This saving compares our Ultra broadband on a 18 month contract (available to owner-occupiers and established tenants only) to BT (24 month contract), TalkTalk, EE and Sky (18 month contract) on fibre 40Mb product or nearest equivalent. New customers only. Based on an average 12 month cost. Correct at 21/06/24.

Mobile: The average saving of our Unlimited+ Mobile SIM only tariff compared with the closest equivalent tariff from EE, giffgaff , Vodafone, 02, and Three (equivalent 30 day rolling contracts). Based on the average 12 month cost. Correct at 21/06/24.

Why bundle with UW?

Guaranteed savings on energy

Over 80 awards and counting, Which? Recommended and rated ‘Excellent’ on Trustpilot reviews.

£400 to help you switch

Enjoy £400 towards any early termination fees with your current suppliers

30 days test drive


With 30 days to change your mind, there's no pressure or penalties.

UK's best Unlimited deal

Referral bonuses for friends and family plus money off your bill with the UW Cashback Card

£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.

30 days to switch: Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.

Cashback: you can earn unlimited cashback at the relevant % from our retail partners each month. Purchases from other retailers are eligible for cashback of 1% on spend, subject to cashback caps which vary depending on the number of services you have taken out. You are only eligible to receive the 1% cashback at other retailers if you are not engaged in debt collection proceedings with UW – and have at least one of the following services live at the time of billing: Mobile, Broadband (Broadband and/or Home Phone) or Energy. See our Cashback Card terms and conditions here.

Save every day with up to 10% cashback

Get a UW cashback card and save up to 10% on your spend with top retailers like Sainsbury’s, Ikea and Argos. 

Every time you use your card, you earn cashback that comes straight off your monthly bill. 

And yes, we mean every time - enjoy zero foreign exchange fees on purchases while traveling.

Illustrated Image showing the UW CBC in a wallet

The UW cashback card is issued by PSI-Pay Ltd pursuant to a license by Mastercard International Incorporated. PSI-Pay Ltd is regulated by the Financial Conduct Authority (FCA) under the electronic Money Regulations 2011 (FCA register number 900011) for the issuing of electronic money. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Our cashback card provider PSI-Pay Ltd is an authorised e-money institution. E-money is not subject to Finance Services Compensation Scheme protection in the way bank deposits are, but it is subject to “safeguarding” requirements. In the unlikely event of insolvency, this means there will be a pool of funds from which cashback card customers would be repaid (subject to certain deductions for associated insolvency costs).

Cashback: you can earn unlimited cashback at the relevant % from our retail partners each month. Purchases from other retailers are eligible for cashback of 1% on spend, subject to cashback caps which vary depending on the number of services you have taken out. You are only eligible to receive the 1% cashback at other retailers if you are not engaged in debt collection proceedings with UW – and have at least one of the following services live at the time of billing: Mobile, Broadband (Broadband and/or Home Phone) or Energy. See our Cashback Card terms and conditions here.

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Reviews:   61,672   •   Excellent

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Very professional and reliable company will surely recommend there services

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Olumuyiwa

The engineer I spoke to was well informed and helpful, leading to a resolution of the ...

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Norman

Very few problems and very good at solving any when i report them, good phone pick up ...

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philip hartwell

The call handler spent a lot of time sorting out our bill . She also sent information ...

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Mary Best

The gentleman listened to my queries patiently and was very efficient in resolving them

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Kishor Dave

Ladies who helped us were efficient quick and helpful. Problem was solved.

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Carol

Prices are consistently fair, and to be able to talk to a human when I don’t ...

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customer

Very helpful

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customer

Being helpful

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Ruth

Always pick the phones. Answering positively.

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customerAbey Abraham

Great service and always good to deal with

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Stuart Coleman

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What bundles can I take?

You can mix and match anything you need from the following bundle services: Energy, Broadband, Mobile and one additional SIM. During your sign-up journey, you can also select our add-ons such as the Cashback Card.

Will I get one bill for all my UW utilities?

Yes, we’ll combine your UW services into one single, great-value bill so you don’t have to worry about multiple payments. 

The front of your bill will show a summary of your monthly charges and spending for each service. The pages that follow give you a breakdown for your services.

What is the UW Price Pledge?

Our Price Pledge is a money-saving promise to our new customers. Save with UW when you switch three or more services, and use our Cashback Card to reduce your bills. If you don’t see savings in your first year with us, we'll pay you double the difference back and let you leave without exit fees. T&Cs apply.

What is the Peace of Mind Promise?

Our Peace of Mind Promise ensures you can switch to UW with confidence. New customers who sign up for two or more home services receive a 30-day window to change their mind without penalty. Plus, if you switch three or more services to UW, you'll benefit from energy prices up to £50 below the Government's price cap and receive up to £400 to cover early termination fees with your current suppliers. T&Cs apply.

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Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority