General

• Residential Products & Services

• Partner Sign-Up Bill Credit

• £100 Switch & Save bonus 

• Boiler installation services

• Our light bulb service

• 'Refer-a-Friend'

• Deemed Contract

• Shareholder Discount Scheme

• Smart meter prize draw

• Account number cancellation form

• Cancellation, complaints and extra info

• Smart meter August offer

• Smart meter September offer

• Smart meter October offer

• Smart meter Amazon voucher

• Winter Winners Prize Draw

Energy - Fixed Saver

• UW Fixed Saver 10

• UW Fixed Saver 9

• UW Fixed Saver 8

• UW Fixed Saver 7

• UW Fixed Saver 6

• UW Fixed Saver 5

• UW Fixed Saver 4

• UW Fixed Saver 3

• UW Fixed Saver 2

• UW Fixed Saver 1

Energy - Fixed

• UW Fixed 10
• UW Fixed 9
• UW Fixed 8
• UW Fixed 7
• UW Fixed 6

Energy Claims

• Energy Claims

Broadband

• Existing UW Customer Promotional Offer

• £20 Broadband offer

• Signal booster service 

• Free Broadband for life (for Partners)

• Broadband traffic management policy

Mobile

• Residential mobile fair usage policy

Cashback Card

• Cashback Card (October 2023)

• Cashback Magic Terms and Conditions (July 2023)

• Cashback Card participating retailers

UW for Business

• UW for Business full Terms and Conditions

• UW for Business Deemed contract

• Business Mobile fair usage policy

• 10% Energy Discount for Business

 

Mortgage Freedom/The £20K Giveaway

• Mortgage Freedom/The £20K Giveaway

• The £20K Giveaway Prize Draw

• 'Win-A-Mini' Prize Draw - recent winners

• 'Win-A-Mini'

Insurance

• Insurance terms of business

• Boiler and Home Cover 50% off for 3 months 

• Boiler and Home Cover 50% off for 3 months - Extension

Bill Protector

• Bill Protector Insurance Product Information Document

• Bill Protector Evidence of Cover

 

• Bill Protector Insurance Product Information Document - Effective from 1st July 2023

• Bill Protector Evidence of Cover - Effective from 1st July 2023

Income Protector

• Income Protector Insurance Product Information Document

• Income Protector Evidence of Cover

 

• Income Protector Insurance Product Information Document - Effective from 1 July 2023

• Income Protector Evidence of Cover - Effective from 1 July 2023

Previous terms and conditions

• Previous terms and conditions