The legal bit
UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn't save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 - 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we'll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
Save over £300: We’ve compared our most popular services with the average price of our main competitors' equivalent services. By ‘main competitors' we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services - energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit.
Energy: £50 discount applies to customers switching energy plus 2 or 3 other eligible Bundle Services. Lower discounts applied to customers taking energy, or energy plus 1 other Bundle Service. Variable energy tariff only. Paying by Direct Debit. See our "Residential Products and Services" terms for details and eligibility.
Broadband: This saving compares our Ultra broadband on a 18 month contract (available to owner-occupiers and established tenants only) to BT (24 month contract), TalkTalk, EE and Sky (18 month contract) on fibre 40Mb product or nearest equivalent. New customers only. Based on an average 12 month cost. Correct at 21/06/24.
Mobile: The average saving of our Unlimited+ Mobile SIM only tariff compared with the closest equivalent tariff from EE, giffgaff , Vodafone, 02, and Three (equivalent 30 day rolling contracts). Based on the average 12 month cost. Correct at 21/06/24.