What UW customers say about smart meters

Over 74% of customers would recommend smart meters*. Here’s a little taste of why.

“It’s a no brainer – makes life simpler and more cost-efficient

 

I was interested in getting a smart meter to keep control of usage – it enables me to see what an appliance uses once switched on.

It definitely makes me more conscious of what I use.

It makes the process of meter readings very easy – I haven’t got to think about doing it. One less job.”

– Janice Phelps, Grays

“I highly recommend them for convenience and up to date budgeting

 

By seeing my current usage I can reduce what I’m using or cut the item I’m using the most out all together.

I was interested in the convenience of automatic meter readings and showing current usage. 

I no longer worry I'm not up to date.”

– Roy Lefley, Sale

More quotes from our customers

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Karen Kelsey, Flin
😍
Love it… I save about £20 a month.

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Zil Lunsford, Lowestoft
Great idea, saves a lot of time. Billing is always accurate wherever you are.

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Glenn Bullough, South Shields
Get one. I wouldn't be without one now.

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William Herbert Cotton, Blackburn
I’ve told many of my family and friends.

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Clive Walden, Williton Taunton
Just do it.

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Fiona Chesterton, Wellington
It saves the concern about getting a high catch-up bill after several estimates, it also saves effort reading meters.

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Robert Critchlow, Preston
Makes energy use much easier to live with and ensures accurate and prompt readings.

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Abisola Cole-Akanni, Bristol
I only put the amount of water I need in the kettle.

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Philip Foster, Erith, Kent
They are trouble free, you never have to think about reading your meter.

Want to know more?

Find out more about smart meters and how they can save you time and money.

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The legal bit

* In March 2022, we invited customers for whom we’d installed a smart meter between 1 October 2020 and 30 April 2021 to complete a survey. Of the people who responded to each question: 3,345 (74%) would recommend a smart meter (i.e. voted 6 and above out of 10).