Mobile

With our Which? Recommended Mobile service, everyone at home can enjoy market-leading value along with unlimited data, minutes and texts.

Our market-leading tariffs

Two simple options to suit your needs. And all the data, minutes and texts your household needs with our Unlimited tariff.

Bring your home together

Enjoy amazing savings with your first Unlimited SIM for just £20 per month, then get up to three additional Unlimited SIMs for just £10 each.

The legal bit

Savings, simplicity and control

Incredible value

Our market-leading tariffs
mean the more SIMs you
take, the more you’ll save.

Easy payments

Up to four SIMs with
unlimited data, calls and
texts, all in one simple bill.

No long contracts

Our 30-day rolling tariffs
give you flexibility and
control over your payments.

Upgrade your handset

Whether you love taking photos, streaming music, gaming or just having a chat, we’ve got the handsets for you and your family.

All our tariffs

If you’re already a UW customer, you’ll be able to upgrade to one of our new mobile tariffs in January 2021. Until then you can still switch to any of our existing tariffs.

FAQs

Who can get the new tariff?

The Value and Unlimited tariffs are available to new customers from 7 September 2020 and to existing customers from 1 January 2021. The Value 450, Value 900, Value 1800, Value 3000 and Value Prime tariffs are only available to existing customers from 7 September 2020 and only until 31 December 2020.

Can existing customers change tariffs?

Unfortunately not yet, existing customers will be able to switch or take the new tariffs from January 2021.

Does unlimited really mean unlimited?

It really does, with this new Unlimited tariff customers can benefit from unlimited texts, data and calls for personal use. However, this only applies to UK usage. Unlimited texts and calls are included as part of a customer’s bundle when roaming in Europe but data will be capped at 14GB per month. Text, data and calls outside of Europe are not included. To learn more about the Residential mobile fair usage policy, click here.

How do I switch my mobile to UW?

Switching couldn't be easier, and we'll handle everything for you.


If you'd like to keep your mobile number, we'll need a Port Authorisation Code – known as a PAC. Just text 'PAC' to 65075 and your current provider will text you back with the code you need to move your number to UW.


If you'd like to switch to us and get a new number, we’ll need a Service Termination Authorisation Code – or STAC. It's also easy to get a STAC – just text 'STAC' to 75075 and your current provider will reply with the code you need.


If you don’t have an existing mobile service, we’ll provide a new number. To start your switch click here.

Do I have to tell my current mobile provider I'm leaving?

That depends. If you provide a PAC or STAC code when ordering a new service we'll handle the entire process for you. If you order a new service without a PAC or STAC code, you’ll need to inform your existing provider to close your account. To start your switch click here.

Can I use my own handset when I join UW?

Yes, as long as your handset is unlocked or is compatible with the EE network. If you need a new handset, we offer a great range of models at different prices. To start your switch click here.

How do I add more SIMs to an existing Unlimited plan?

You can add up to 3 additional SIMs to your account where you have an existing Unlimited plan, making it easier to manage everyone in your household, and save while doing it. Just give us a call on 0333 777 0777 and we’ll be able to help.