Broadband without the hike

Starting from just £21.60, choose a plan with no mid-contract price rises, guaranteed.

Our best ever broadband prices

With the cost of living rising, the last thing anyone needs is a broadband price hike in April.

Instead, we've introduced our best ever broadband prices for new UW customers – starting from just £21.60, including our discount for eligible customers.

Watch our video to find out more.

We’ve got broadband for everyone

Whether you’re an occasional video chatter or serial movie streamer, we’ve got a connection that suits you best, at the fastest possible speeds available to your home. Plus our UW Wi-Fi Hub, free with all our broadband packages, was recently awarded a Which? Best Buy.

See how we compare

Our broadband starts from just £21.60 for new UW customers who also take a mobile service. Here's how that prices compares to other providers.

The legal bit

Example shows monthly pricing for new UW customers taking Double Gold (ie. Energy, Broadband and Mobile) or Gold Talk (ie. Broadband and Mobile). Compared against the closest equivalent introductory tariff. Prices correct as of 18.07.2022.

What’s the best broadband for my home?

Hit ‘Join UW’ and follow the steps to see which plans are available in your home.

Neighbourhood not fibre-ready yet? Don’t worry – we still offer standard broadband, too.

Strong signal in every room


All our broadband packages now come with our UW Wi-Fi Hub free of charge – perfect for supporting a high-speed internet connection.

And thanks to our partnership with Amazon, you can also add their latest eero devices for an additional fee to boost the range of your Wi-Fi.

What is Full Fibre broadband?


Full Fibre is the very latest in broadband technology, which uses fibre cables both from the supply to the green cabinets on your street, and from the cabinets to your home. More and more homes across the UK are becoming Full Fibre-ready every day.

Switching your broadband to UW is simple

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New to UW?

Join us and get connected in a few clicks.

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Already a UW customer?

Just give us a call 0333 777 0777 - we’ll get you sorted.

Broadband with UW

Latest Broadband news

Latest news icon broadband 01

Latest news icon broadband 01

Utility Warehouse endorsed as Which? Best Buy for Wi-Fi Router

23 March 2022 - The UK’s only multiservice provider receives recognition for its innovative Wi-Fi router

Latest news icon tariff

Latest news icon tariff

Utility Warehouse unveils new broadband pricing to help combat the cost of living crisis

17 February 2022 - Utility Warehouse introduces lower prices and rules out RPI/CPI rises for new customers

Latest news icon product launch

Latest news icon product launch

UW launches Fibre To The Premises (FTTP)

8 March 2021 - The future of broadband is here. Utility Warehouse is proud to offer Full Fibre to the Premises for our customers.


How do I switch my broadband?

Switching couldn't be easier. We'll handle the entire process and it only takes about 14 days. You'll keep your existing telephone number, and if you don’t have a telephone line we can install one for you. Start your switch today.

Do I have to tell my current provider I’m leaving?

No, leave this with us and we'll let them know you're switching. However, if you're currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service. Start your switch today.

What can affect my broadband speed?

The speed available on your line can be affected by:

  • How far your property is from the telephone exchange or street cabinet.

  • The quality of your telephone line and internal wiring.


The actual speed you receive can be affected by:

  • The processing power of your PC / devices.

  • How many people are sharing your broadband connection.

  • Whether you use a wireless or cable connection between your router and PC, laptop or other connected devices.

  • If using a wireless connection; where you keep your router.

  • The speed of websites that you visit.

  • If you connect at peak times, such as evenings, weekends or major sporting events.

  • Network capacity.

Can I use my own router?

Yes, you can. But you'll need to make sure your router isn't locked by your previous provider. When you sign up to us, we'll send you your username and password, so you connect your own router.

With our superfast fibre-optic Ultra Broadband options, your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it's not, it won't work with our broadband service.

If you need a router, we can send you one too. Start your switch today.

Where can I find tariff information?

Information on our tariffs and charges can be found here.

How do I setup my premium router with eero?

Simply follow the five steps here.

How can I stay safe online?

For some simple tips to help you stay safe and secure when you're using websites and apps, plus how to detect an SMS scam, head here.

What broadband price hikes are happening in April?

Some providers include annual price rises in their contracts, meaning the cost of your plan is guaranteed to increase each year.

BT, EE Broadband, Plusnet, Vodafone and TalkTalk recently announced annual price increases of up to 9.3% from March and April 2022. You can ask us for more details here.