Get an unbeatable deal with our Ultra package starting from £21.60 with no mid-contract price rises - guaranteed.
The legal bit
Ultra Broadband vs major national competitors’ (BT, Virgin, EE, TalkTalk, Sky, Vodafone) closest equivalent 40mpbs broadband on 18 month min. term. New customers only. Eligibility and terms apply. Correct as of 22.05.2023. To verify: uw.co.uk/help/contact-us
Our Ultra package is just £21.60 a month for new customers when you take a mobile service, which could save you over £100 a year. Plus, we won’t put up your prices mid-contract like other major providers. So you get to enjoy market-leading broadband at an unbeatable price.
UW | Talk Talk | EE | BT | Sky | |
Price | £21.60 | £25 | £29.60 | £31.99 | £34.50 |
Average Download Speed | 36 Mbps | 36-37 Mbps | 36 Mbps | 36-36 Mbps | 36-37 Mbps |
Contract Length | 18 months | 24 months | 24 months | 24 months | 18 months |
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The legal bit
Example shows monthly pricing for new UW customers taking two services including mobile (ie. Broadband and Mobile) or three or more services including mobile (ie. Energy, Broadband and Mobile). Compared against the closest equivalent introductory tariff. Prices correct as of 22.05.2023.
Experience the very latest in broadband technology with a full fibre connection.
Future ready full fibre enables impressive speeds on multiple devices with fewer dropouts.
Join over 350,000 customers on our broadband, which was ranked in the top three in the Which? annual broadband provider survey. Whether you’re working from home or an ultimate gamer, we’ve got a connection for every type of home.
All our broadband packages now come with our UW Wi-Fi Hub free of charge which been awarded Which? Best Buy status two years running – perfect for supporting a high-speed internet connection.
And thanks to our partnership with Amazon, you can also add 2 of their eero devices for just £5 a month to boost the range of your Wi-Fi.
Whether you just need to send a few emails or are a large family of keen gamers, we’ve got a connection that suits you.
You might not even need to contact your old provider to cancel with them – Click here to find out more.
Take broadband and energy with UW to fix your energy rate, giving you price certainty until December 2024.
And when you take three services, you’ll unlock the UK’s cheapest fixed rate tariff.
Plus, save even more with guaranteed low prices on your broadband, mobile and insurance.
The legal bit
Available to eligible 3 and 4 bundle service customers only (bundle services are energy, broadband, mobile, insurance - excluding Bill Protector). Smart meter required. Full details, eligibility and terms available at UW terms and conditions.
Cheapest fixed energy: UW Fixed tariff vs competitor fixed tariffs which are for sale nationally and excludes existing customer-only tariffs. Payment by Direct Debit. Based on Ofgem’s typical domestic usage. Correct at 23/11/23. Contact us to verify.
30 days to change your mind without penalty
Award-winning customer service
The legal bit
*up to £400 to help you switch
When you switch at least three of your services (one must be energy): energy, broadband, mobile and insurance (excluding Home Insurance), and you are a new customer, we’ll give you credit up to £400 towards any termination fees you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants.
*For cancellations within 30 days of the policy purchase if the period of insurance hasn’t started and if no claim has been made. If a claim has been made, you must pay any remaining premium due for the term of the policy.
Click here to see the full terms
Switching couldn't be easier. We'll handle the entire process and it only takes about 14 days. You'll keep your existing telephone number, and if you don’t have a telephone line we can install one for you. Start your switch today.
No, leave this with us and we'll let them know you're switching. However, if you're currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service. Start your switch today.
The speed available on your line can be affected by:
How far your property is from the telephone exchange or street cabinet.
The quality of your telephone line and internal wiring.
The actual speed you receive can be affected by:
The processing power of your PC / devices.
How many people are sharing your broadband connection.
Whether you use a wireless or cable connection between your router and PC, laptop or other connected devices.
If using a wireless connection; where you keep your router.
The speed of websites that you visit.
If you connect at peak times, such as evenings, weekends or major sporting events.
Network capacity.
Yes, you can. But you'll need to make sure your router isn't locked by your previous provider. When you sign up to us, we'll send you your username and password, so you connect your own router.
With our superfast fibre-optic Ultra Broadband options, your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it's not, it won't work with our broadband service.
If you need a router, we can send you one too. Start your switch today.
Information on our tariffs and charges can be found here
Simply follow the five steps here.
For some simple tips to help you stay safe and secure when you're using websites and apps, plus how to detect an SMS scam, head here.
UW Partners work as licensed distributors of UW’s services. They're formally registered with the company, and introduce new people to Utility Warehouse, explain their services, and help them sign up.
