Don’t just take it from us

I cancelled my landline and it is still showing live I’ve not had a reply saying why

There was a potential problem in transferring some services but Carl looked into the issues and resolved them satisfactorily and quickly.

Having had the phone changed to fibre digital I was unsure how to connect to the router. The technical person I spoke to was extremely helpful and talked me through the whole process using the camera on my phone. I have only given the whole process four stars because we had not received emails to say when this would happen as they were sent to a very old email address.

Don't have to keep phoning you to sort things out

Keeping me up to date on what is happening in terms of energy price changes

Everything was done simply with no dramas and completed effortlessly,

The installation engineer was most polite and very helpful as I am a techno twit. He respected my property and explained the way the equipment works as he went along.

Very polite receptionist. Engineer telephoned giving me arrival time. he was most helpful when he did the service. he quickly gave me the report on what he had one. Thank you

Utility Warehouse were quick to respond to my problem. My landline phone stopped working and the person I spoke listened to the problem and logged the issue with Open Reach who also solved the problem very efficiently.

It’s great just having one bill for everything.

Excellent service regarding energy and insurance. Unfortunately I continue to struggle with mobile data availability and signal. Getting really fed-up now.

So far I am so happy and pleased with my utility bills. I am getting a very affordable bundle and experience is very satisfying.

My query was dealt with very quickly and with courtesy.

Easy sign up following call with new consultant. Explained everything in detail and signed up there and then, She was excellent, dont normally sign up on the spot but pleased to have done.

Great customer service

Listened to my problem and were very attentive and helpful

Good service

Always very helpful and solved by Victor who explained everything

I spoke to 3 different advisors about my contract with UW, all different subjects and all 3 were extremely helpful, polite, and knowledgeable of what I needed to know! The downside is the waiting time to be connected!

A long wait to get through to your advisor. When I did get through my enquiry was dealt with effectively by your advisor.

Nothing is too small and the service is always very patient

I was told about Utility Warehouse from a friend and decided to change over fom Virgin Media and have been satisfied e ver since.

Just answered my question quickly & efficiently.

Useful to have all my services in one place

Overall good experience. But waited a while for an answer and didn't have a specific category to press to fit my problem.

Glad to make the switch to Utility Warehouse big savings in particular using the cash back card

We contacted customer services and spoke to a friendly young lady. She listened to our query about the gas meter not sending readings. She explained what she was going to do to try to help us. She updated us throughout the call and explained that the gas meter would need to be replaced and that an appointment will be made to arrange this.

Brilliant service and i am paying a lot less than British gas

Been with utility warehouse over 30 years. That speaks volume. Would not change to anyone else. Fair pricing and helpful service

Good reply to my query but a little slow. Good communication and extensive app information.

Excellent customer service.

I have always had polite and informative service. Friendly staff always willing to help.

Found Adam very helpful just wish could of sorted landline as quick

I have already given a review

Everything is just easy to deal with. Customer service excellent

The team r always very helpful.

Never had any issue with the service.

Amazing savings and extra with the cashback card