Don’t just take it from us

I switched 4 services to UW, including my boiler and home cover, and the process couldn't have been easier! It all saved me £75 per month. I have since added another mobile sim and my house insurance. I can't wait until they launch their car insurance as with 3 vehicles I am sure we are going to have even more savings!

He was understanding in what I needed. Very polite and helpful with what I was explaining to him.

They was very polite and friendly and helpful.

I can always rely on Utility Warehouse to find me the best deals on gas, electricity and broadband. Ive never had a problem with their billing system, everything is simple and straight forward.

The process of switching to UW was smooth. I was kept updated at every step. Alexandra has been very supportive and helpful, throughout my changeover and after. Regularly checking that all was going well and that I was happy. I would recommend Utility warehouse and especially Alexandra Rushbrook. She is such an asset to your team.

The person I spoke to was very excellent in sorting out problem and GUARNTEED that when I received my new modem, which he ordered whilst sorting out my problem, that everything would work as normal. On receipt and installed it did. He was very polite and knew what he was talking about and with me being 85 years of age he understood how difficult it was for me to grasp new technology.

Have been with UW for about 20 years and they have supported me through bereavement housemove house insurance computer issues new phones and the normal payment od all house utilities which is all part of one monthly very fair bill ! What could be easier and stress free for pensioners D&E Cameron

Everything went according to plan. Many thanks.

My “Partner” is most helpful.

Everything was so easy from the 1st phone call and they done everything, didn't get involved once contacting suppliers to switch over …. Great service

EVERY TIME I PHONE TO ASK ANY THING THEY SORT IT OUT GREAT

Great assistance

My request to fix my energy tariff was sorted very quickly

So far so good price as stated and the cash back card is useful.

Had to contact customer service because of internet issues. Using WattsApp was not very successful but by Phone I was quickly dealt with by Jas. very helpful and explained things carefully ****

Customer service was polite and helpful

Problem dealt with very efficiently.

It has taken since the 23/10 to get my e-sim working from UW and five phone calls during which I was promised calls back that never happened. Today I spoke with Paul in the technical department who was outstanding he did exactly what he said he would do and rectified the issue for the e sim working and called me back as promised. All I can say is it is a shame that the other staff I dealt with and indeed the management of UW don’t show the same level of customer care as Paul. He is a legend this review and the 5 stars are for him!

Good prices and offers.

The electrician came and did a very good job, but unfortunately he wasn’t able to get the off-peak meter working. He said he would pass this information on to your team and let them know that the meter still needs to be activated and the electric radiators connected to the off-peak supply. We are now waiting to hear when he can come back to complete the work. Thank you Kind regards Elena

Good customer relations

Good value street venders after your business can't match it.

Have been with Utility Warehouse for over 2 years and have most of our household services with them. Always great quotes for services and insurances. Would highly recommend to anyone.

Helpful staff, excellent tariffs.

The training events are very good, well organised with great information. Customer service is also of a very high standard, very patient and kind and will do anything in their power to help.

At 3:30 on Thursday October 29th, a tree fell and pulled away the telephone wires. Expecting very little, I phoned Utility Warehouse. The chap who took my call was great - professional and reassuring. I was already suruprised. At 8:15 on Friday, the following morning, Outreach were here - a whole team. By about 10:00, maybe earlier, our internet was restored. Amazing. Still amazed and relieved and grateful this Monday morning. Thanks so much Utility Warehouse.

Very Helpful

The operator resolved my immediate problem with professionalism and efficiency. However I have a long standing problem entering my fit meter readings that never seems to be resolved. UW keep changing the layout of the web page and every time this happens it causes problems. This time my fit meter has disappeared altogether.

You may have to wait in a que but the service is still excellent. Best company by far

Very efficient and pleasant

Have been with UW for gas and electric for many years. Just got the buildings and contents insurance. Excellent customer service, no problems. Very easy set up for the building and contents insurance and very competitive price. Very useful having everything in one place.

It took sometime to actually speak to a person, but when I finally go through to him he was extremely helpful and tried very hard to sort the problem for me.

everything is so easy and straight forward You can ask anything and it is quickly resolved

Idont want surveys wasting my time

Efficient and friendly in handling my switch over

Nice services

Have my energy supply,mobile,wifi and just had my home insurance with UW... All so easy by using the app...

Very helpful and efficient service. Followed up over a period until the fault was found.