Quick answers to your Google searches

When people search for us on Google, they often ask lots of questions about what we do. So, to help make things simple, we’ve put this page together to give you a shortcut to the answers.

Is UW any good?

UW is a multi-award winning home services provider. We’re proud to be the Which? Utilities Brand of the Year 2020. But don’t just take our word for it. See what our customers have to say in our Trustpilot Reviews.

What does UW do?

UW is the UK’s only genuine multiservice provider. We provide your energy, broadband, mobile, landline and home insurance in one. So you can stop thinking about bills, passwords and price comparisons, and get on with the important things in life.

Is UW the cheapest?

By bundling all your services together, we can provide everything you need in one easy to manage monthly bill. And the more services you take, the more you'll save. We even offer you the UK’s most generous cashback card to earn money off your bill while you do your everyday shopping. Check out our services page for more details.

Does UW save customers money?

UW saves customers money by bundling multiple home services together into one monthly bill. And the more services you take, the more you'll save. We even offer you the UK’s most generous cashback card to earn money off your bill while you do your everyday shopping. Check out our services page for more details.

Can I cancel UW?

As sad as we are to hear this, of course you can. You can leave UW at any time, subject to the usual terms and conditions. All you need to do is get in touch with our Customer Services by calling 0333 777 0777 or using this form https://uw.co.uk/help/contact-us.

Is UW broadband unlimited?

Yes, our broadband is unlimited. Check out our broadband page for more information.

Which broadband network does UW use?

UW uses the TalkTalk network to provide its broadband services to customers.

Which landline network does UW use?

UW uses the TalkTalk network to provide its landline services to customers.

Who does UW use for gas and electricity?

UW uses the npower network to provide its energy services to customers.

Which mobile network does UW use?

UW uses the UK’s most powerful and extensive mobile network, EE, to provide its mobile services to customers. So you can rely on super-fast 4G (soon to be 5G). 

Can we help with anything else?

Visit our help centre