I combined all my services with UW followe the gas electric boiler service and mobile phone with broadband and landlines phone. Latest change was quite smooth with only a very slight delay getting broadband going. Being able to actually talk to the tech people is a great help.

Just joined UW cheaper bills and can also earn cash back,all helps.

I was customer with utility warehouse since 2016 am happy to stay with the company they provide cheap prices for broadband and easy to get bills from smart meter. I compare to others I feel cheaper and customer service also help to support. One main issue I feel customer service line not easy to catch long waiting otherwise everything good.

I received outstanding service from Emmet at Utility Warehouse while handling my blocked drains claim. He was professional, knowledgeable, patient, and supportive throughout the process. Emmet explained everything clearly, kept me informed, and ensured the claim progressed smoothly without unnecessary delays. His courteous and proactive approach made a potentially stressful situation much easier to manage. Emmet is a real credit to Utility Warehouse, and I would highly recommend the company based on the excellent service he provided.

I had three questions and they were all answered easily.

I've used UW for over 10 years. Our bills have always been competitive, I usually pay around £250 per month for gas, electric, landline, broadband, two mobile phones and home insurance. I need to add boiler cover too! Great company 👌

They advise me on what the best tariff is for my needs. Great advice on home insurance. I am very happy with UW, and have no inclination to leave.

Staff have been very helpful I've found them pleasing So far had quick service

We were very happy with the overall service provided to us

the agent knew what i needed to do straight away

Great electric company staff are very helpful and understanding :)))))))

Excellent service super helpful

Having all my bills in one place so easy to keep a record of my payments

Operator was really helpful over the phone to assist with our query and request to lower the mobile tarrif as we didnt use the amount of data we were paying for - although this wasnt monitored by UW it was something that we asked on how much data the mobile phone in question was using , when we learnt that we were not using the amount of data paying for we decided to downgrade to a cheaper tariff with lower GB level - the process on changing the tariff electronically took longer than the scheduled 24 hours which resulted us in ringing back to find out when the phone signal would be back on line which was very frustrating as we phoned on saturday morning and it wasnt until the Tuesday we were back with phone signal.

I save so much money

OK very good

Excellent help from my advisor. Promised to call me back to check up on how I was getting on. He did on two occasions and has said he will call again. Really happy with the help.

Very helpful and explained everything making sure you understood everything they said.Excellent service.

Overall I am impressed with UW. On saying that, when my boiler was due for a service, BG messaged me and when my Utility bills showed a deficit would have be helped having advice to increase my payments to reduce the debt.

We have been with Utility Warehouse for many years. We have always been very pleased with them. Their customer service and prices are excellent. Highly recommend.

The staff are always polite and are always very helpful

My phone bills and broadband payents are much cheaper

They can be contacted by phone as well as email - which is important.

The people i spoke to - all knowledgeable, helpful and friendly.

Only been with UW for a few months, but all positive so far !!!

Good customer service.

Informative. Reliable. value for money.

Don’t have a bad word to say about UW. I used to change suppliers every year but decided to stay with UW and everything is so easy. Thank you UW.

I was after a new phone handset which couldn't be supplied but Sam managed to get me a better electricity tariff so it was still a valuable call.

The individual I spoke to was polite and efficient. I have since identified issues which I look forward discussing with UW.

UW is from my experience is very good at keeping your up to date with what is happening and likely to happen so one can plan for events.Also to prepare for lickley problems that in the future could get out of hand.

Very good experience so far. Easy to contact which is very important to me.

Great adviser

Saved money very helpful when needed

Quick kenmar was very helpful

Easy and simple to use Great communication

You are easy to contact, and have answered and solved all my 3 queries fast

Always been good customer service