Boiler & Home Cover

Our Boiler & Home Cover gives you financial protection from unexpected breakdowns and repairs. In addition to a free annual service and unlimited call-outs if your boiler acts up, your policy will also include cover for:  

• Boiler and controls

• Central heating

• Plumbing

• Drains

• Electrics

• Roof

• Pests

• Security

As part of our boiler insurance, you’re eligible to book a free annual service to ensure your boiler is working as it should. A qualified engineer will visit your property to inspect your boiler system and assess whether any maintenance is required. They’ll report any findings and provide guidance on repairs or replacements.

As part of your boiler service, an engineer will usually:

• Inspect the boiler and its parts for wear and tear

• Carry out performance tests to check that all parts are working correctly

• Evaluate the overall performance to make sure the boiler is heating your home efficiently 

You will be left with a Service Document that will confirm whether the appliance is safe, highlight any warning notices and detail any repair work that may be required. 

During the service, they will check the heat exchanger, burner/injectors, ignition and flame, electrical connection, system controls, fans, combustion seals, closure plate & PRS 10 tape, catchment space, location and stability, return air/plenum, ventilation and flue and operating pressure.

Every boiler is different. However, a typical boiler service takes 30-60 minutes.

Use our online booking tool at uw.myboilerservicing.co.uk. This connects directly to our booking system and allows you to select the date that best suits your needs.

It’s recommended that you service your boiler once a year to keep it running smoothly and efficiently. Regular servicing can help to prevent unexpected breakdowns before they happen, and ensures your boiler meets required safety standards. 

For UW customers with Boiler & Home Cover, this annual service is included for free as part of your policy. Scheduling your annual service is easy and can be booked online here.

Home emergency cover provides assistance in the event of a sudden emergency that poses a risk to your property, or makes your home unsafe. This includes things like burst pipes, broken down heating systems, electrical failures, and even pest infestations. 

With UW’s Boiler & Home Cover, we provide 24/7 call-out support to help you with urgent issues that can’t wait. Our home emergency insurance can help you cover the cost of call-out fees and repairs to resolve the problem in the short-term.

 Take a look at our home or contents insurance for more comprehensive cover for your property and prized possessions

UW Home Insurance doesn’t cover home emergencies as standard, but it will protect you for things like fire, flood, theft, and vandalism.

We offer home emergency insurance as an optional add-on to your UW Home Insurance policy. Or you can purchase our Boiler & Home Cover for boiler and home emergency insurance.

Simply call us on 0333 777 3234 to get round-the-clock claims assistance for your Boiler & Home Cover needs.

Yes! As part of our one-bill promise, your Boiler & Home Cover payments will be added to your monthly bill so you can spread the cost in handy monthly payments.

Moneyfacts are an independent financial information business that provides expert consumer advice. 

It ranks financial products and services to make it easier for consumers to distinguish between the quality and level of cover they will receive, and has given UW Boiler & Home Cover 5 stars – their highest possible rating.

Read more: UW awarded two five-star ratings by Moneyfacts.

To claim on your Boiler & Home Cover policy, simply give us a call on 0333 777 3234. 

Find more information on what you need to know about making a claim.

• Insurance product information document

• Insurance Policy wording(opens in new tab)

• Insurance Terms of Business(opens in new tab)