Broadband Guides
Our broadband guides are here to help you find the information you need about keeping your home online. Explore our expert articles on broadband troubleshooting, how to switch, and what common terminology you should know about. Our UW experts share their knowledge about getting connected below.

How Does a WiFi Booster Work?
Everything You Need to Know for Better WiFi : 21 Jan 2025 - Have you ever experienced "dead spots" in your home? They are rooms, corridors or other areas where your WiFi signal just can't keep up – or worse, your connection seems to drop off entirely.

Broadband Outage: How to Check if the Internet is Down in Your Area
Whether you’re on a work video call or streaming a film, suddenly losing internet connection can be frustrating.

What broadband speed do I need?
Discover good and bad download speeds
We rely on the internet for almost everything these days – communication, entertainment, research, work, shopping, banking, working, and more.
Can I get fibre broadband in my area?
The Full Fibre rollout explained... With the rise of smart technology in the home, streaming services, and more people working from home, it’s more important than ever to have an internet connection that can keep up –