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Broadband Guides
Our broadband guides are here to help you find the information you need about keeping your home online. Explore our expert articles on broadband troubleshooting, how to switch, and what common terminology you should know about. Our UW experts share their knowledge about getting connected below.
Broadband Outage: How to Check if the Internet is Down in Your Area
16 Mar 2026 : Whether you’re on a work video call or streaming a film, suddenly losing internet connection can be frustrating.
Can you cancel a broadband contract if you move?
21 Jan 2026 : Moving house is exciting, but – let’s face it – it’s also a big job. There are so many things to think about, from packing boxes to changing your address on everything.
Moving house and broadband: How to transfer your internet contract?
25 Jul 2025: Whether you're staying with your current provider or looking to switch, transferring or setting up your broadband in a new home doesn’t have to be stressful.
Do you need a landline for broadband?
7 Oct 2025 : For decades, the humble home phone has been a mainstay in most households. And for the longest time was the primary way to keep connected
What is gigabit internet
How it works and do you need it?
3 Oct 2025 : Gigabit internet is becoming more common in UK homes - but is this ultra-fast broadband worth it for you?
What’s a good broadband speed?
24 Sep 2025 : Even though it’s only been around since the early 2000s, broadband internet has quickly become almost as essential to everyday households as gas or electricity.
What's The Best Broadband Speed for Working From Home?
27 May 2025 : Working from home has become the new normal, so a fast and reliable broadband connection is essential to keep you productive. But how do you know what broadband speed you really need for work?
What's The Difference Between FTTP vs FTTC
20 May 2025 : Find Out Which Is Best For You - Have you ever looked at your broadband bill and wondered what all the acronyms and technical terms mean? From Kb to Gb internet speeds to FTTP and FTTC, it can get pretty confusing.
Why is my internet so slow?
A slow internet connection can bring your day to a frustrating halt. Whether you’re faced with endless buffering or a web page that won’t load, it can be hard to know exactly why your broadband is crawling at a snail’s pace.
A Complete Guide to Broadband Speed
With more people than ever working from home, and with most of us using several devices at once, having a strong internet has never been more important.
How Does a WiFi Booster Work?
21 Jan 2025 : Everything You Need to Know for Better WiFi : Have you ever experienced "dead spots" in your home? They are rooms, corridors or other areas where your WiFi signal just can't keep up – or worse, your connection seems to drop off entirely.
What broadband speed do I need?
Discover good and bad download speeds
We rely on the internet for almost everything these days – communication, entertainment, research, work, shopping, banking, working, and more.
Can I get fibre broadband in my area?
The Full Fibre rollout explained... With the rise of smart technology in the home, streaming services, and more people working from home, it’s more important than ever to have an internet connection that can keep up –