Great company . Easy to communicate with if need be .. Cashback card is worth using . Very competive prices

Excellent customer service

Easy, convenient

The advice and guidance I get is always helpful, and the rates are competitive against other utility companies.

Really really helpful.The lady that helped me was excellant her name was Hillary, She really was , just like knowing a friend. This tech is to much for me ,and when someone is so patient it makes a big diffrence. Thankyou so much.

Great support and service as always Many thanks

This company is saving me money on my gas and electric and I get rewarded for having insurance and broadband with them I would take out home insurance with them but thst is higher than what I can get elsewhere and saving a few pound means a lot to me as I am a pensioner

Excellent customer service Would definitely recommend using them

good service most of the time but takes to long to get through on phone

Very helpful with the situation we found ourselves in.

Very friendly sympathetic and sort the answer or question.

Welcome bonus given. Great switch

Like the cash back system, easy to understand messages.

it was good,but not soughted out this time

Prompt friendly and helpful response

An amazing company I have been with UW since about 1994 and have never considered changing to another provider. I value the fact that I can speak to real people when or if I have a problem. When I had a problem with my broadband they came to my home within 24 hours. They have never claimed to be the cheapest but they are not the dearest and their prices are fair. The cashback card is also useful. Becoming a UW customer was one of the best things I have done. Thank you

Excellent service love it

Always a great experience with Utility Warehouse. Helpful and polite as always.

As always our experience was both helpful and professional.

As a Utility Warehouse customer, I have been happy with the overall experience, especially the convenience of having multiple household services with one provider. It makes managing bills much simpler, and having everything in one place is a real benefit. Another benefit that I believe deserves more attention is the cashback opportunity. I don't think this is promoted or explained enough, considering how useful it can be in helping households save money on their everyday spending. I understand that customer service has been a point of criticism in some reviews, but I also believe this is a challenge faced by many companies, not just UW. There is always room for improvement, and what matters most is how companies respond to customers and resolve their concerns. Overall, my experience has been positive, and I appreciate the simplicity, convenience, and additional savings opportunities that Utility Warehouse offers. For transparency, I am also a UW Partner, but this review reflects my personal experience as a customer.

Been with UW for 13 years they are fabulous

Really quick and efficient

My requirements were more complex than normal but i was guided through efficiently and cheerfully. I really felt the lady went the extra mile. A slight concern, to do her utmost for me took time.

Always very helpful and friendly Able to resolve problems efficiently

Was very helpful

The problem with my landline phone was very quickly resolved by a very helpful and polite man.

Fast and efficient no problems

Been with them for years and had no complaints with their service in that time

Very helpful

No problems up to now but never made a claim

very.helpful.person.first.class

I have been scamed people making out that they where from uw they so call put me though to by bank. To sort it out only to take money from my account to uw payment card without me knowing and tried to buy things from that account they where party susses ful so when I phoned uw they were very helpful and cancelled my account

Made it super easy to change service and saved me a considerable amount of money!

Apart from sector beating prices the fact that I have a human being that responds to all and any type of question I might have is great but the fact that it is always the same human being is utterly brilliant. Thank you.

Switch over was really slick. Advisor Derek explained everything in simple terms and I saved money

No problem getting through talk to a human, have always solved the issue, also the rep Gen that enrolled me into UW, lives around the corner and always gives advice and help

The phone was answered within a minute and I was speaking to a helpful person who addressed my issues quickly and efficiently.

I'm happy with everything at the moment as it has been running well. My consultant is there if I need her.