Struggling with energy costs?
4 February 2022 - Following the Government’s announcement to increase the energy price cap, we recognise that some UK families are facing a serious challenge to pay their bills. This is only made more difficult by other cost-of-living price rises.
If you feel unable to manage your energy costs, it’s really important that you seek additional support from us or from the other independent bodies that exist to help you.
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11 October 2021 - Wholesale energy prices – the prices suppliers pay to buy energy – have risen by about 250% since January. As we have recently seen when this happens it’s usually unwelcome news for customers as it means an increase in their energy bills. Those on Variable tariffs will have recently experienced this.