Utility Warehouse and TalkTalk Group announce new, long-term agreement

27 October 2022 - The new agreement underpins substantial growth and acceleration of full fibre

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27 October 2022 - Utility Warehouse Ltd (UW) the UK’s leading multi-service utility provider (listed as Telecom Plus PLC) has entered into an improved and extended wholesale supply agreement with TalkTalk Communications Ltd (trading as TalkTalk Group), the UK’s largest and fastest growing consumer wholesale provider of fixed connectivity services.

The new agreement runs for a five year minimum term, with significant commercial benefits for both organisations. These will ensure UW can maintain a competitive and increasingly profitable broadband proposition over the medium/long term as the shift to full fibre accelerates, further underpinning the strong trend in organic multi-service customer growth currently being achieved.

In addition, UW will benefit from TalkTalk Group’s scale relationship with BT Openreach as well as a growing network of alt-net fibre relationships, including City Fibre, Community Fibre and Freedom Fibre, giving UW customers access to the widest range of full-fibre connectivity in the market.  

The new agreement cements a long-term partnership of over 15 years.

Andrew Lindsay & Stuart Burnett, Co-CEOs, said:

“With record numbers of new households turning to UW to save on their bills, our multi-service offering has never been more in demand. This new, long-term agreement with TalkTalk Group underpins the substantial growth opportunity in front of us, enabling us to offer market-leading fibre broadband pricing and service quality, alongside the UK’s cheapest energy and highly competitive mobile and insurance offerings. 

“At a time when cost of living pressures continue to rise, and other major broadband providers have been imposing substantial automatic inflation-linked price rises on their customers, we are proud to have not only maintained our existing competitive fibre broadband prices throughout 2022, but will also be freezing them throughout the winter.”

Tristia Harrison, CEO at TalkTalk said:

“Utility Warehouse is one of our longest standing and most significant wholesale customers. We are delighted to not only be extending this relationship but strengthening it to truly accelerate full fibre take up across the UK. As the UK’s largest wholesaler of fixed connectivity, we will be offering Utility Warehouse customers affordable access to our unrivalled full fibre network spanning multiple fibre builders. We look forward to this partnership continuing to go from strength to strength.”

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