Your energy meter needs to be replaced
Nothing lasts forever, and the same thing is true of energy meters.
Every meter has its own expiration date
Once yours expires, it’ll start losing its efficiency, and might run poorly and not keep accurate track of your energy use.Don’t worry – it’s not likely to stop working altogether overnight. But your bills may become inaccurate as it degrades over time, which could result in you paying too much for the energy you use or building up a debt. And if you leave replacing your old meter for too long, it could eventually stop working.
What do I need to do?
Get in touch with us as soon as possible so we can replace your old meter with a new modern meter. We’ll do this at no additional cost to you.Click the button below to book your free upgrade appointment. Or you can call us on 0333 005 6555. We're available from 8am to 8pm Monday to Friday, and 9am to 4.30pm on Saturdays. You’ll need the booking reference we sent you when you call.
Why you'll love your brand new smart meter
A modern meter means more benefits for you.
Smart meters provide automatic meter readings, saving you time and effort every month.
Automated readings means you’re billed more accurately, without estimates.
You’ll also get a free smart meter display, making it super easy to understand your energy.
If you pay by prepayment topping up is much easier from your phone or in any PayPoint store.
Want to know more?
Find out more about smart meters on our smart meter page, including how they can save you time and money.
Upgrade for free
Simply book online. Or call us on 0333 005 6555. Remember to have the booking reference we sent you handy when you call.
