Call ahead to discuss our safety measures
Offer appointments where we’re never in the same room
Advise you to open windows and doors
Wear a face covering for the duration of the visit
Wear protective gloves and disposable shoe covers
Use hand sanitiser and disinfect surfaces
Maintain social distancing throughout
Answer questions over the phone
If you don’t feel well enough to continue with the appointment, have been advised to avoid contact due to being on a shielding list, or if someone in your household has coronavirus symptoms, please reschedule your appointment in your online account.
Or call us on 0333 358 0175.
You can find more about our response to COVID-19 here.