I had a really minor email issue, but I couldnt do it alone. I called UW, my call was answered quickly, I guess the main technical department was busy, by on clarification, I needed another department, called transferred, spoke to exec agent who help, we hung-up as they wanted to do some checking rather than keeoping me on the phone, got a call back within 15-20 mins, got the instructions, they stayed on the phone whilst I worked through the steps and HEY PRESTO, worked perfectly. Now thats TRUE Customer Service. This agent is a credit to the UW team and UW is a credit to the home services industry, no other company comes close, appreciate your personable help...

I have been with Utility Warehouse for many years now and have always had good service from them. they are always helpful when I have had to get in touch with them, very polite and courteous. A very good company all round.

The customer service operative I spoke to was brilliant, very helpful and friendly. He sorted my issues out and ensured I understood everything he had explained

But of a maze of options to choose from in automated answering system, but all good once I got to speak to someone in person!

Easy renewal. I have an ongoing claim which is being dealt with well so far, so I am happy with the cover.

Efficient salesman , very good to deal with

Very good service

A helpful team.

Good service, got back to me gave me what I wanted.

The member of staff to whom I spoke was very clear, polite and helpful. Unfortunately the company was not able to assist with my additional insurance request

Keeping energy and bills low

First of all, I have to say that it is important to me, that I can still speak to a real person. My conversation with Lashay was a pleasant experience... we were able to resolve any issues I had amicably.

Price and an easy move from my old supplier.

Heather could not have been more helpful if she tried, anx if she were single I'd marry her on the spot ! 😆😁. Probably the best customer service ever, super helpful, and a lovely woman. Thank you.

The agent was very clear & helpful with my request.

Landline fault corrected

No problems at all

Really easy to deal with.

A representative came to our house and helped with the changeover which was very helpful

Always been good service

The company is amazing I get cheaper Gas and Electricity

Great service value for money

Good to get most of my phone and insurances with one company. Good customer service as well.

Excellent service and great price!!! Thank you

Polite and helpful

The lady I spoke too was excellent very helpful thank you

the house insurance quoted was conciderbly cheaper.the whole process wasquick and easy

When i first joined I was skeptical with the gas and electric i know it will be more in winter but it is really cheap the staff at UW are brilliant can't fault them

Very helpful gentleman

i didnt wait very long and all my questions were answered

very helpfull BUT I AM ALWAYS WONDERING WHY AM I ESTIMATED

You sorted out my problem with no problem thanks

I trust UW with my energy, phone and insurance. They appear to be competitive in all areas.

Utility warehouse service is good for me and their price is fair enough.

Listened to my problem and assured me that a refund would be in my account within 10 days after having a payment duplicated by Iceland!! This was on 10/7/26

Have been with us for a few years and find their business excellent. The staff are well trained and efficient.

Good service very helpful when needed. Thank you.

Issac was great