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Utility Warehouse awarded top marks for customer service and technical support in Which? 2024 broadband rankings
4 April 2024 - Utility Warehouse (UW) has scored top marks for its customer service and technical support and outperforms many mainstream providers in Which?’s 2024 league table of broadband suppliers.
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Utility Warehouse jumps to top four in Citizens Advice energy customer service ratings
3 April 2024 - Utility Warehouse (UW) has been ranked in the top quartile for energy customer service in the UK
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Utility Warehouse passes one million customer milestone
6th March 2024 - FTSE 250 business has signed up its one millionth customer after sustained period of high growth
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Utility Warehouse launches UK’s cheapest fixed energy tariff with huge £388 saving below January price cap
29th February 2024 - Fixed Saver 15 is 20% below the current price cap for customers who switch energy and two other services to UW
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Utility Warehouse adds Aldi to Cashback Card
19th February 2024 - UW customers now have even more opportunities to save on their household bills
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Utility Warehouse retains top insurance ratings for eighth year in a row
6th February 2024 - Multiservice supplier’s insurance rated five-stars by Defaqto and Moneyfacts
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Utility Warehouse launches new mobile tariffs
1st February 2024 - Multiservice supplier offers customers the choice of two great new value tariffs - Unlimited+ and Essential
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Utility Warehouse launches new three-service Fixed Saver 13 tariff £208 below the price cap
1st February 2024 - Multiservice supplier offers customers the chance to lock in energy rates at £1,720 until March 2025
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Utility Warehouse secures highest overall score in Which? annual energy firm rankings
19 January 2024 - UW ranked top of Which? Energy Supplier Rankings ahead of 17 other suppliers
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Utility Warehouse research shows Brits set to make raft of spending changes to save money on bills in 2024
4 January 2024 - Budget-conscious Brits are set to make a raft of changes to their spending habits in 2024 to save money and cover the cost of household bills, new research from Utility Warehouse (UW) reveals today.
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Brits wary of rising household costs next year as one in three plan to cut back on Christmas spending to pay bills
14 December 2023 - New research from Utility Warehouse comes as multiservice supplier offers UK’s cheapest fixed energy tariff when customers also take two other services
Latest news UW
Utility Warehouse appoints new Chief Operating Officer to deliver customer excellence and operational efficiencies
15 November 2023 - UW appoints Rob Harris as new COO
Latest news UW
Millions of Brits missing out on hundreds of pounds of savings a year thanks to switching inertia
8 November 2023 -More than 12 million have not switched any key household service in over three years, despite cost-of-living crisis, as consumers say there’s no difference between suppliers
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Google Pay available for Utility Warehouse Cashback Card holders
1 November 2023 - Customers now have an even easier way to earn cashback on their monthly bills
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Utility Warehouse Home Wi-Fi Hub secures Which? Great Value endorsement
9 October 2023 - Utility Warehouse (UW), the UK’s leading multiservice supplier, has earned the coveted Which? Great Value endorsement for its home WiFi hub.
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Utility Warehouse joins forces with CityFibre to bring lightning-fast broadband to homes across the UK
25 September 2023 - UW customers nationwide will get greater access to the UK’s fastest and most reliable broadband technology thanks to a new partnership with CityFibre
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Utility Warehouse launches £1,000 refer a friend prize draw
13 September 2023 - UW launches new refer a friend scheme giving households the opportunity to win £1,000
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Utility Warehouse wins Best Value for Money supplier at Uswitch 2023 Energy Awards
24 July 2023 - UW also finishes runner-up in the Best Overall Customer Satisfaction category
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Utility Warehouse launches new prize draw for Cashback Card customers
13 July 2023 - Winners will share a daily prize fund of up to £5,000 on Cashback Card purchases at major retailers
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Utility Warehouse donates £18k to Selkirk charities
22 June 2023 - New charity funding revealed at official opening of new Selkirk customer service hub
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Hard-working Brits can earn £10k extra a year through side-hustles and second jobs
7 June 2023 - New report from Utility Warehouse and Cebr reveals £30bn boost to UK economy thanks to extra earnings from Multi-income individuals (Miis)
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Utility Warehouse creates 80 new jobs in Scotland with £1million Selkirk customer service hub
23 May 2023 - FTSE 250 business opening ‘centres of excellence’ across UK
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GFSC green lights Utility Warehouse to underwrite for growing insurance base
11 April 2023 - The Gibraltar Financial Services Commission (GFSC) has given UWI Limited the green light to begin underwriting for multiservice utility provider Utility Warehouse’s (UW) growing base of customers, as it continues to scale its insurance business.
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Which? rates Utility Warehouse broadband as top three
29 March 2023 - UW broadband rated as top three by the consumer champion, ranking ahead of other big-name competitors
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Telecom Plus crowned Company of the Year at PLC Awards 2022
20 March 2023 - Utility Warehouse’s parent company wins big at PLC Awards ceremony
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Utility Warehouse drives forward growth plans with new Chief People Officer
9 January 2023 - Libby Townsend joins the leading multiservice provider bringing vast experience of high growth businesses
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Utility Warehouse highly commended at 2022 Expert Reviews Energy Awards
14 December 2022 - UW takes home three highly commended awards with recognition for it’s Customer Service and Value
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Utility Warehouse launches new £4.2 million customer referral scheme
30 November 2022 - New word-of-mouth scheme puts money back into the pockets of its customers when household budgets are being squeezed
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Telecom Plus wins Growth Company of the Year at Shares Magazine Awards 2022
23 November 2022 - Parent company of UW is helping more customers than ever save money on their bills
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Utility Warehouse and TalkTalk Group announce new, long-term agreement
27 October 2022 - The new agreement underpins substantial growth and acceleration of full fibre
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Record number of UK households joining UW to save on their bills
22 October 2022 - Half-Year Results for the Six Months ended 30 September 2022
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Lifetime of Admin
7 July 2022 - The average Brit carries out over an enormous 19,656 life admin tasks in their lifetime, resulting in mountains of forms and paperwork.
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Utility Warehouse accredited by Work180
6 July 2022 - The UK’s only multiservice provider has been recognised as an Employer of Choice for Women by being awarded the WORK180 Endorsement.
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UW delivers record results driven by 20% annualised customer growth
21 June 2022 - UW, the consumer facing brand of Telecom Plus, has today reported record results driven by a return to annualised customer growth of 20%.
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Utility Warehouse takes home three Uswitch Energy Awards for 2022
12 May 2022 - The UK’s only multiservice provider wins Best Customer Service, Most Likely to Recommend and Best Rewards at the 2022 awards
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Utility Warehouse signs up Ben Fogle as customer and new brand ambassador
23 March 2022 - The UK’s only multiservice provider joins forces with Ben Fogle as its new brand ambassador.
Latest news UW
Utility Warehouse appoints David Walter as new CCO
15 March 2022 - The UK’s only multiservice provider appoints former VP of Commercial at OVO as new Chief Commercial Officer.
Latest news UW
Utility Warehouse and Cambridge Spark join forces to offer tailored apprenticeship to staff
2 December 2021 - The multiservice utility company has teamed up with the specialist data science and AI capability partner to upskill their technology team.
Latest news UW
Utility Warehouse to pay £1.5m into Ofgem’s Voluntary Redress Fund
10 November 2021 - This week, we’ve agreed to pay £1.5m into Ofgem’s Voluntary Redress Fund after they took action against us for the incorrect handling of some customer payment collection procedures in the past.
